Recently moved in a month ago and I love it. From the trails and how close I am to HEB and the HUB. My dog loves it as much as I do especially the two different dog parks. Trisha and Vivian are amazing especially when answering any questions I have about the apartment. Maintenance crew here are wonderful people as well and come quick especially when I had a late emergency issue with my A/C.
Julie Parra
May 16, 2024
Carlos Erazo es el mejor!!! Soluciona las órdenes de trabajo rapido. la propiedad se mira bonita y limpia
Dario Perrotta
May 16, 2024
I toured several apartment complexes in and around Allen before choosing Cortland at Twin Creeks, and I'm so happy I did! Trisha and Vivian were incredibly helpful and accommodating during the leasing process. The maintenance staff is also top-notch and promptly address any issues. The complex itself is clean, well-maintained, and offers ample parking. Plus, the package delivery facility is a convenient perk. Beyond the excellent amenities, which include a gym and pool, the location is unbeatable. There are beautiful walking trails nearby, and it's close to stores, restaurants, and even a temple. Whether you're looking for a quiet place to relax or a convenient spot close to the action, Cortland at Twin Creeks has it all! I definitely recommend Cortland at Twin Creeks if you're looking for an apartment in Allen.
Jigar Shah
May 16, 2024
We've been living here for 2 months. My family and I like it here. Nearby are shops, playgrounds, and a school. The office is always happy to help you
Natalia Hrodska
May 16, 2024
Front desk is extremely helpful and friendly. Linda does a good job of processing applications and assisting both in person and on the phone. Really nice establishment.
Егор Шестаков
May 16, 2024
Very good customer service! Ms. Vivian was really helpful and understanding.
adrian hernando
May 15, 2024
I wasn’t sure if I would like living in an apartment community again after having a house. However, the staff in the office, the other residence, and the property itself have exceeded my expectations and I am happy I made the move to Cortland at twin Creeks.
Cassie Bradshaw
May 15, 2024
Cortland is great! I’ve lived at 3 Cortland properties in 2 states! The staff is always courteous and ready to address your needs, the communities are clean, apartments are nicely renovated, and amenities are great. It doesn’t get much better.
Brittney Lawson
May 15, 2024
one of the best place. What really makes this place apart is the wonderful, friendly and happy staff. They truly make this apartment complex a community. I highly Cortland at Twin Creeks I like soo much
Sai Prasanna Boyapati
May 15, 2024
Friendly and respectful and professional, I cannot wait to move in tomorrow! Thank you Linda
sam alaghemand
May 15, 2024
I am honestly SHOCKED to see some of the negative reviews on here. I have never had an issue that was not resolved quickly and with such kindness! I know the staff works hard to keep this property a beautiful and peaceful place to live.
May 14, 2024
Apartments.com
Very good afternoon, cordial greetings to the work team, I want to thank Carlos Erazo for the service, very friendly and with a good attitude in resolving every detail that I cannot carry out as part of Maintenance, thank you all, a happy afternoon.
stephany coronado
May 2, 2024
Staff at the apartment is always helpful and pleasant.
Mar 14, 2024
Apartments.com
I've been living at Cortland at Twin Creeks for 3 years now and it has been one of the best places to call home. What really makes this place apart is the wonderful, friendly and happy staff. They truly make this apartment complex a community. I highly Cortland at Twin Creeks to anyone looking for a new place to call home.
Esmeralda Navarro
Mar 12, 2024
I recently had the pleasure of meeting Clariza From start to finish my experience with her was nothing short of exceptional. Her kindness, patience, and vast knowledge not only made the process seamless but also left a lasting impression. I highly recommend this place I could give it 10 stars I would.
Lee Katz
Mar 12, 2024
I have lived in many different apartment complexes and this community is by far the best. From quality of living to the awesome relationship we have had with management team. The few issues we have had were resolved in a very timely, problem free manner. I Would definitely recommend Courtland.
Nicki Kelly
Mar 12, 2024
This facility is awesome. Clariza was so awesome she was the leasing consultant who helped me! 10/10 recommend Cortland at Twin Creeks.
mia manzo
Mar 12, 2024
I went to visit the property and it is very clean and organized. I was helped by Carlos with directions to a building I was looking for.
Reina Villatoro
Mar 11, 2024
Highly recommend! I am so pleased with my stay… George, the maintenance supervisor is top tier!
Bryon Hall
Mar 7, 2024
It's a beautiful community that is well kept by the maintenance staff. you can always count on the maintenance staff to get stuff done. My apartment spacious and truly feels like my own. It does not have an institutional feeling. The manager, Vivian, is always available to answer questions and concerns. She is understanding and accommodating. Trisha has been extremely informative and helpful with so many things. I know when I walk into the office I will be greeted with a smile, and she always follows up with questions on my kids. This is a community that feels like home and the staff feels like family and friends. They truly care!
Anonymous
Feb 24, 2024
Apartment Ratings
Cortland at twin creeks is a beautiful community. I enjoy working alongside the maintenance team. Carlos is extremely informative and helpful.
Samuell Junior
Feb 23, 2024
I am a vendor here for Cortland at Twin Creeks and have enjoyed working alongside with the service team. I have enjoyed our interactions and enjoyed coming onto a clean community. They guys are super helpful and informative. The office team is efficient and help me keep residents informed. I love working alongside the Cortland at Twin Creeks team.
Daniel Molina
Feb 9, 2024
Staff very helpful. Enjoy so close to community stores and restaurants. And love the trail in the back of the apartments. Apartment community is clean. And lastly, I love that there is a storage unit with the apartment. Just wish it was bigger!!
Verified Resident 1203240
Nov 29, 2023
Apartment Ratings
Me and my boyfriend have lived here for a little over 2 years and we loved it, if we didn't have to move due to work we would absolutely be staying. The property is well maintained and quiet, recently renovated and the units are really nice.. The maintenance staff has been so wonderful, they go above and beyond and are always extremely fast to respond to issues/requests put in! All in all, the property is lovely and in a great area. We have always felt safe here, highly recommend living here!
Madeline Fischer-Colbrie
Nov 24, 2023
I have been here for almost 2 years and have had a welcoming experience, Clariza is usually taking care of the issues I have come across since I work during the week and can only come in on Saturday's she has made my experience quite enjoyable to call this place home. I've also seen the most progress here at this office compared to some other Communities I have visited in the past where they don't follow up with you for any of your concerns or work orders so I also wanted to give a shout of to the maintenance team for always getting to do my request I place at a decent time. Overall I wanted to Thank the office staff for being so attentive and helpful.
Anonymous
Nov 4, 2023
Apartment Ratings
Clariza really great and helpful. They're always there for you, ready to lend a helping hand or offer valuable advice. They have a heart of gold and go above and beyond to make sure you're happy and taken care of. They're a true blessing in your life, and you're grateful to have them by your side. In times of need, they're the rock you can lean on and trust. They truly embody what it means to be a fantastic worker
Anonymous
Nov 3, 2023
Apartment Ratings
The staff is so nice and welcoming they really go the extra mile when they can.
Nov 1, 2023
Apartments.com
I love living here, great community, the staff take great care of everything and are always very prompt and professional.
Oct 12, 2023
Apartments.com
Well maintained and quiet complex. Staff is always on top of any minor issues and maintains the property in excellent condition.
Oct 9, 2023
Apartments.com
Good community and nice neighbors, The apartment management, maintenance team and facilties are great.
Oct 8, 2023
Apartments.com
I moved here 4 years ago from WA and the location really can't be beat. The only thing that's better is the staff! Maintenance is always ready to lend a helping hand, and I'd like to give a shout out and extra thanks to Chris for recently going above and beyond to help me get a large package from the mail hub to my door!
Maria Cornell
Oct 5, 2023
This review is for Christopher with the maintenance team... I've always like the maintenance crew they always been helpful and gone above and beyond. Today is prime example of that service. Some one dropped a glass bottle right in front of my car I would have had to drive over glass shards (afraid they would puncture my tire). I saw Chris and told him about it and even before his shift officially started he sweep it up for me without hesitation. Thank you again Chris!
Sandy Dennis
Sep 26, 2023
I might give 5 stars if they would answer the phone in the office. They made me late to work last week when I was trying to fill out all my lease documents so I wouldn’t loose the unit and was trying to call to ask a few questions. I had to call about 12 times. And I just tried to call again for the past hour and no answer. I got my keys yesterday; 2 door keys, 2 mail keys, a gate fob and a fob for 24/7 gym access. That’s great except the gate fob didn’t work, so then I couldn’t get back in later to do what I wanted in my unit that night without having to sit and wait like a creep for someone else to drive up to the gate. Clariza was the leasing agent I dealt with since June when I originally looked at the place. She has been really great, very friendly and helpful with my multitude of questions I had since this is my first apartment on my own. I LOVE everything about the property. The paint scheme on the buildings is perfect for me, the units were upgraded recently from what I was told and they are beautiful
Kristen B
Sep 20, 2023
I would give 5 stars if they would answer the phone in the office. They made me late to work last week when I was trying to fill out all my lease documents so I wouldn’t loose the unit and was trying to call to ask a few questions. I had to call about 12 times. And I just tried to call again and no answer. I got my keys yesterday; 2 door keys, 2 mail keys, a gate fob and a fob for 24/7 gym access. That’s great except the gate fob didn’t work, so then I couldn’t get back in later to do what I wanted in my unit that night without having to sit and wait like a creep for someone else to drive up to the gate. Clariza was the leasing agent I dealt with since June when I originally looked at the place. She has been really great, very friendly and helpful with my multitude of questions I had since this is my first apartment on my own. I LOVE everything about the property. The paint scheme on the buildings is perfect for me, the units were upgraded recently from what I was told and they are beautiful inside, the gym s
Kristen B
Sep 20, 2023
I've been a Cortland Resident for a decade now, and my journey started off a bit rocky here, especially when it came to maintenance issues. My microwave was out of commission for an agonizing two months, and my washer was giving me headaches too. Frankly, I was losing faith in Cortland's service. Enter George, our Senior Service Manager. George completely turned my experience around. He was not just respectful but also incredibly prompt and fully committed to resolving my maintenance issues. It was a game-changer. In today's world, finding individuals like George, who not only meet but exceed your expectations, is a rarity. His dedication to his work and his ability to provide solutions were nothing short of exceptional. George truly deserves the highest recognition for his outstanding service, and I wholeheartedly recommend that he be considered for a well-deserved raise. For those of us who value and appreciate professionals who consistently go above and beyond, George is a stellar example. He's a man of hi
Michael Williams
Sep 19, 2023
I love it here. Clariza was fantastic to work with throughout the move-in process!
David Kumar
Sep 19, 2023
I've been a Cortland Resident at Twin Creeks for a decade now, and my journey started off a bit rocky, especially when it came to maintenance issues. My microwave was out of commission for an agonizing two months, and my washer was giving me headaches too. Frankly, I was losing faith in Cortland's service. Enter George, our Senior Service Manager. George completely turned my experience around. He was not just respectful but also incredibly prompt and fully committed to resolving my maintenance issues. It was a game-changer. In today's world, finding individuals like George, who not only meet but exceed your expectations, is a rarity. His dedication to his work and his ability to provide solutions were nothing short of exceptional. George truly deserves the highest recognition for his outstanding service, and I wholeheartedly recommend that he be considered for a well-deserved raise. For those of us who value and appreciate professionals who consistently go above and beyond, George is a stellar example. He's a
Michael Williams
Sep 19, 2023
Living at a large community we have very pleased with our experience with Cortland at Twin Creeks. After living at different communities before this I can say this has been the best place to live by far. All the staff is always so friendly and greet me by my name the minute I walk into the office. The leasing agent dropped whatever she is doing to assist and listen to me. I always have complex questions if she cannot answer them the manager jumps in to help. They are driven, honest and transparent. Would recommend you come live here.
Anonymous
Sep 8, 2023
Apartment Ratings
Clariza Arteaga was awesome helping us set up our daughter with her first apartment. She was pleasant, fun, and full of energy. She even took time to bring us there to look at her unit but also the nature preserve. I would recommend highly.
Tom Bousquet
Sep 8, 2023
I've lived at twin creeks for a while now, and I couldn't ask for a better office and maintenance team. They are always so helpful and attentive to the residents needs. I've recommended this property to many of my friends and family.
Anonymous
Aug 17, 2023
Apartment Ratings
The staff at Cortland at Twin Creeks are extremely helpful and always greet me with a smile. I would recommend all my family and friends to live here. Beautiful community the amenities are great resource.
Anonymous
Aug 17, 2023
Apartment Ratings
I have been so impressed with the staff at this property. Much better than previous years. Thank you to Chris for being so helpful all the time! I highly recommend moving here it's a wonderful community!
Anonymous
Aug 16, 2023
Apartment Ratings
Great Staff and Maintenance. Carlos and Alex have done a great job with all the service requests.
Zaid Khan
Aug 15, 2023
Working closely with communities of all shapes and sizes, I frequently find myself perplexed at some of the package delivery solutions I see across the metroplex. Rarely, I see a well-organized delivery system that makes my life a breeze. But, as a delivery specialist, there will inevitably be those communities that are less organized. Not a problem; it's a part of the gig. On those frequent occasion, I make contact with community staff for quick guidance on system operations. This is where I see true nature of some community staff. Too often do I encounter difficult staff. On this occasion (last Saturday), I came across my third or fourth delivery to Cortland Twin Creeks. Here, I had/continue to have the pleasure to work with Clariza. She is, hand down, the most professional, patient, organized-under-pressure gal I have seen in a while. To keep this review short(er), she swiftly assisted me with guidance on how the process at Twin Creeks works, and she continues to be a pleasure to talk with today. If you fi
Anonymous
Aug 14, 2023
Apartment Ratings
Very pleasant experience here. Requests are always timely. Staff is always helpful. Carlos usually handles my maintenance requests and he is always super fast and friendly. Great place to live.
Davionna Herrod
Aug 14, 2023
I have been blessed to live at this property for the last 5 years. I would like to say, this is the best staff we have had since my arrival! Kudos to Chris! I can't recommend this place enough. Keep up the great work!
Anonymous
Aug 14, 2023
Apartment Ratings
Es muy buena,todo bien decorado muy amable la atención.
Gregory Barrios
Aug 11, 2023
I’ve been living here the past three years and it’s been great, we love the family friendly community and the trail/nature preserve behind the property. Vivian helped us recently with an issue and had nothing but solutions to offer, talking to her was easy and comfortable.
Steph
Jul 10, 2023
Great experience! Loved our consultant Clariza!!! Very helpful! Complex is clean and welcoming! Excited to be moving here!
Gina Ellis
Jun 28, 2023
Living here has been a great experience so far, in large part due to the excellent maintenance we've received from Carlos. He's hard working, respectful and kind. And he responds to all our maintenance needs quickly. It's an overall great apartment complex, clean and well maintained.
Anonymous
Jun 16, 2023
Apartment Ratings
I lived at this apartment complex from 2016 to 2023. The only reason I moved is because I could finally afford to buy a house of my own. I thoroughly enjoyed my stay, even moving to different apartments within the complex a few times when I needed to (roommates moving, etc) because I enjoyed the complex so much. I lived in 3 different apartments in 2 different buildings within this complex and never had any issues with noise outside of the normal expected sounds of daily life. The office staff the entire time I was there even when the complex got new ownership were always so kind and helpful! Trish, Christy, Bri, Kevin, Patrick, everyone always so pleasant and personable. Maintenance were always very quick yo respond to service requests and very pleasant as well, always smiling and waving as you drive by. The staff are a huge reason I stuck with the complex for so long. The community is gated, and as a young single woman who lived alone for about 5 of the 7 years I was there, I always felt safe. The complex i
Amber James
Jun 14, 2023
I have lived here at Lansbrook for over 2 years and I have enjoyed my stay. I plan on renewing my contract again because I am pleased with the service the staff provides. Carlos from maintenance has been phenomenal when he has completed my service request and has efficiently resolved the problems. I have never had any issues that have not been resolved. The place is located near all known shopping stores and close to the freeway. I can go on and on and recommend you check this place out. If I can give more stars I definitely would!
Evelyn Aguilar
May 30, 2023
Just want to stop by to thank Carlos for an excellent & reliable service; very professional. Every time his service is needed things get done. Thanks again!
Lupita Bizarro
May 30, 2023
Trisha and Carlos are a pleasure to work with.
henrry fuentes bamaca
May 30, 2023
I have been living here since last year. I am satisfied with here especially the staffs are very friendly. BriShanae, who helped my contract, is so kind and nice. Carlos comes quickly whenever there is a problem in my house, and he takes care of it and solves it. He is always smiling and friendly. Alex came right over the weekend when I had air conditioning problems last summer. Other staff members also greet us whenever you pass by the complex, the atmosphere here is great. The entrance to the trail outside is directly connected with the apartment inside, so it is good for a walk. It's a bit old building, but when I first moved in, the paint and maintenance were well done. Recently, we extended the contract. I hope we would get along with here for a year.
Young PARK
May 30, 2023
Out of all the places we lived this is the best one yet ! The maintenance team is amazing especially Carlos he came immediately to fix our doorknob ! ⭐️⭐️⭐️⭐️⭐️
miriam vargas
May 29, 2023
Carlos (maintenance guy) was very helpful and knowledgeable. When we called in, he came fairly quick.
omar benitez
May 29, 2023
I want to recognize Carlos for being an amazing working and working efficiently. He is so polite and respectful. I’m so glad they have him in my apartment complex.
Melissa Vasquez
May 29, 2023
Thank you carlos for all the work you put in our request! Amazing work my man.
Junior Vasques
May 29, 2023
Had an easy and amazing experience when Carlos in maintenance came and fixed my toilet issue. He was so polite, respectful and besides all that, worked super fast! Will be requesting him in the future!
Paulina Bizarro
May 29, 2023
Carlos excelente empleado y persona de la empresa que labora.
Jose Alvarez
May 29, 2023
Carlos is a great hard worker! He is very nice & always greets me with a smile. He is on point with his work and very attentive with what he does. 5 star service !!
erika aguilar
May 29, 2023
Chris Stevens is very helpful and knowledgeable on the simple tasks at hand required to do the job. Also, fast, friendly and efficient. 💯
Trey Mott
May 26, 2023
I really write review’s I recently checked out the property with Clariza and I was pleased how she presented the property she was answering all my questions and she made me feel comfortable although I didn’t lease from her I would highly recommend property …Thank you Clariza 😄sincerely,j Judy
Judith Armenta
May 24, 2023
The whole team here works so hard! I appreciate all of you. Shoutout to Chris for bring so kind, patient, and efficient!
Cody Tittle
May 23, 2023
The maintenance team here truly goes above and beyond! Chris is so kind and always offers to help with anything you may need!
Lisa Trimmier
May 23, 2023
Thanks Alex for getting car out of the garage very responsive. I just put in work order to have garage fixed, let’s see the outcome lol.
Edwina Mensah
May 23, 2023
I've lived at Landsbrook which is now Cortland at Twin Creeks. I love the staff office manager Trish, maintenance Alex. I've live there for 6 years or more. Very professional, never in my 6 years had any problems. I would strongly recommend these apartments to anyone.
Tamika Thomas
May 21, 2023
Alex, the service manager he alwyas is on top of everything. Great and professional service. Always have a solution!!
Daniel Cintron
May 20, 2023
There are no words that can express my love and gratitude for this community and the amazing team. Alex is the lead maintenance and he’s been there for about 11 years. Trisha the assistant manager has been there for about 11 years as well and her wealth of knowledge and experience is unparalleled. Most of all she’s personable and passionate about helping people. Carlos is the assistant maintenance and he’s been on site for almost 5 years. He’s super kind and helpful. The manager Vivian knows all the ins and outs of the lease and is very knowledgeable and efficient in what she does. Chris is the make ready and paired with the amazing new leasing consultant Clariza, they do their best to make sure your transition into your new home is as smooth and convenient as possible. Overall the community and the team is amazing. As someone who previously worked there and still lives there I can honestly say from professional and personal experience, that what makes this place such a great place to live is the people that
Bri'Shanae Butler
May 19, 2023
The maintenance staff at Cortland truly goes above and beyond. Shoutout to Alex for always having a smile and ready to lend a hand!
Maria Cornell
May 19, 2023
Alex is Great! Very quickly and efficiently handle every maintenance request with the highest level of skill and professionalism. I couldn't be more pleased with the work he is done, and I really appreciate their friendly and helpful nature. He is EXCELLENT!
AlmaBay
May 19, 2023
Cortland at Twin Creeks is a wonderful property, one thing that stood out to me right away was the super friendly staff. Chris is one of the awesome staff members, you will always see him with a smile on his face and is always willing to help.
Sandra Coronado
May 19, 2023
This is my absolute favorite apartment complex/community I've lived in thus far, all staff members are absolutely wonderful,they take care of business and actually care about all of the residents.Trisha is absolutely amazing she handles so very much and does it all so wonderfully, I give her 5 Stars as my favorite but everyone who works here does go above an beyond and it makes it a joy to be living here, I absolutely highly recommend living here to anyone who is thinking about it.Also, maintenence is the best! The Beautiful walking trail here is a big plus and the swimming pool is great! I Really do love living here and I credit that to how caring the staff here is and how well maintenance keeps the complex grounds that makes a big difference, this community is beautiful inside and out. ❤️ ❤️ ❤️
Kelli Kay
May 18, 2023
I love being a resident here at Cortland at Twin Creeks. Maintenance is super responsive. Thanks to Chris and Carlos for saving me numerous times you’re the best! The office team is very professional and always helpful as well!
Katrina Owens
May 18, 2023
We enjoy living at Cortland properties so much! Chris is so kind, responsive, and always willing to help you out! And the office staff is just amazing!!! I totally recommend living here you will thank me later. ☺️
Tracy
May 18, 2023
The staff has been so wonderful. Chris is so sweet. The guy deserves a raise. Would definitely recommend this property.
William Bauer
May 18, 2023
Great location, upgrades, and team! Chris is an awesome and responsive maintenance member. Helped me out quite a few times!
john nyamapfumba
May 18, 2023
We have lived at Twin Creeks for about a year now, and the staff has been so wonderful. Chris and Carlos have both gone above and beyond for us on more than one occasion. They are hard workers that truly care about the residents, and it shows. Keep up the awesome work!
Jonathan Alexander
May 18, 2023
The whole staff at this property is amazing! Chris is so great at maintaining the grounds and it really makes the property look awesome. Definitely a hundred steps up from before!
Rhonda King
May 18, 2023
Alex is always friendly and helpful. Repairs are done in a timely manner. Very professional.
Catherine Murphy
May 18, 2023
Carlos is a very good and respectful worker. He does a great job in a timely manner.His work ethic is to be appreciated and commented.
Barbara Orebeaux
May 17, 2023
Recently toured with Clariza and she was great!! She is very knowledgeable and so friendly. I look forward to making twin creeks my home.
Jennifer Svoboda
May 17, 2023
Living at Lansbrook is amazing, the maintenance team goes an extra mile for example helping us filling up air in my tires. And the office team are just exemplary super sweet!! Especially Trisha!! She been an amazing help!!!
Tanisha Singh
May 16, 2023
I picked a different property but I was so impressed by Trisha! The professionalism and kindness she showed was by far the best but all the fees added were so much higher than other places. Thank you, Trisha!
Larry Hebel
May 15, 2023
Amazing maintenance staff! Carlos and Alex are exceptional and always willing to happily do whatever they can for me!!
Karen Hansen
May 12, 2023
I've been looking for a place for the longest, I came across Clariza when I went to check out this location. She provided great customer service, very informative, professional and helpful with the tour she gave me I loooved her. She made me feel comfortable choosing this place as my next home and answered all my questions. Thank You!!!!
Karen Valles-Cardenas
May 10, 2023
I'm a vendor currently servicing this Cortland location and management has been extremely easy to work with. The Cortland team is professional and supportive.
Franklin Page
Apr 25, 2023
This is THE place to be! The apartments are spacious and fully renovated! The people from the maintenance & the leasing office are always helpful! Great neighborhood, beautiful trail in the rear of the community and great amenities. It’s a peace of mind.
Nathalie Grellet
Apr 24, 2023
Edawrd took care of my service report.Good work and communication.
Gbemisola Owoyemi
Apr 24, 2023
Excellent so far. I give this place a 8 out of 10. I only have a few minor concerns but it’s nothing that would make me rate the complex low. I love waking up here. The view from my window is relaxing and serene. My neighbors are okay I believe I have only met one so far and she was very nice and accommodating on my move in day.
Verified Resident 1127196
Apr 2, 2023
Apartment Ratings
I can't compliment this community and the staff enough! The team here is so welcoming and actually care about the residents!! (Which I haven't seen at previous communities in which I've lived.) The apartments are so beautiful with the recent updates. And the property always looks well maintained. The trees here are beautiful! There is a walking trail in a peaceful and serene wooded area which I enjoy almost daily. You won't regret moving here!
Anonymous
Mar 28, 2023
Apartment Ratings
The tour experience was one of a kind. Bree qas personable, Vivienne the manager is so sweet and approachable. I see the maintenance diligently at work everyday but smiling. You don't see that often. I have been renting for over 20 years and this is the first place that feels like family.
Anonymous
Mar 27, 2023
Apartment Ratings
Carlos is the one who works at cortland at twin creek fixes everything in minutes and he is great support for property management in fixing stuff at apartments.
rama k
Mar 7, 2023
I love the community here and all the ladies in the office all maintenance workers, everyone is friendly and makes me feel at home and they make this complex feel like a true community..
Feb 16, 2023
Apartments.com
The community is gorgeous and definitely has a comforting feeling.
Feb 9, 2023
Apartments.com
I couldn’t possibly find a better place to call home. Between a gorgeous apartment and fantastic staff that stays engaged with activities for residents, this is the place to live in Allen!
Josh Holloway
Jan 9, 2023
Have loved being a resident for the last 6 months. Maintenance is super responsive. The office team is professional and always helpful. The community events have been so much fun, been a great chance to meet some of my neighbors.
Jacqueline Ash
Jan 4, 2023
Twin Creeks is am amazing place to live with a great staff! Specifically Vivi
Alejandro B
Dec 13, 2022
Great location and feeds into top Elementary middle and high schools for the area. Property has been renovated including the amenities as well as apartment interiors. The ground keepers are always working to make sure the property is clean and the few times I needed maintenance they were very responsive. The leasing staff are friendly and helpful and lead by an amazing property manager. I’d recommend this property to anyone considering the area.
Brandon Moss
Nov 30, 2022
This place is incredible! Everyone makes you feel right at home.
Alexandra Brown
Nov 18, 2022
Beautiful property and great management!
Corey Smith
Nov 15, 2022
Love the property and location! Vivian the property manager is very kind person and will make living here 10x better.
Catalina Carrion
Nov 15, 2022
I have lived in many apartment complexes, this one is BY FAR the best. The Office and Maintenance team are wonderful, efficient, and pleasant to interact with. The recent renovations have really put this property at the top. The team here really helps the community feel like home. I highly recommend living here!
Sarah Spawn
Nov 15, 2022
Living here has been a treasure. This isn’t just an apartment but a living experience with staff that are genuine. Community is like a village and a place I love calling home. Maintenance is kind and hard working. Office staff is always there to help and go above and beyond. Bri will greet you with the warmest smile who accepts everyone as they are. Trisha will lend an ear when you need it and has the best assortment of teas. And the new manager Vivian has been a pleasure to get to know. The office and maintenance staff have done a great job at building this community and will always strive to provide the best living experience.
Michelle Lynn Paden
Nov 11, 2022
Living here has been a treasure. This isn’t just an apartment but a living experience with staff that are genuine. Community is like a village and a place I love calling home. Maintenance is kind and hard working. Office staff is always there to help and go above and beyond. Bri will greet you with the warmest smile who accepts everyone as they are. Trisha will lend an ear when you need it and has the best assortment of teas. And the new manager Vivian has been a pleasure to get to know. The office and maintenance staff have done a great job at building this community and will always strive to provide the best living experience.
Michelle Lynn Paden
Nov 11, 2022
Love the staff that are Amazing.
caligirl libra
Nov 8, 2022
Vivian was so great to work with and made the process so easy. I am always grateful to know that the front office staff truly cares about their residents.
Cody Davis
Nov 8, 2022
A very beautiful property that is well taken care, and managed the wonderful property manager, Vivian! They make their residents feel appreciated, and happy to call this place home. Move here, you won’t regret it!
Ashley Martin
Nov 8, 2022
Tour was awesome, looking forward to moving in.
Jose Hernandez
Nov 8, 2022
I toured here interested in moving. I ended up going a different direction but the leasing staff was so sweet and nice! Bri was great and followed up with me in a timely manner.
Jayleen Zuniga
Nov 4, 2022
Alex and Carlos are SUPERB! They quickly and efficiently handle every maintenance request with the highest level of skill and professionalism. I couldn't be more pleased with the work they've done, and I really appreciate their friendly and helpful nature. They are EXCELLENT!
Greg Stone
Nov 2, 2022
Kierra and staff are a pleasure to deal with. Unfortunately, our residency at Cortland Highcroft did not work out but Kierra went above and beyond to ensure that we were taken care of. We really appreciate all of their help and you best believe you'll be in good hands when working with them.
Rick Aquilia
Oct 4, 2022
The Peak at Nichols Plaza is a great place to live - excellent location, lots of amenities, and a very friendly and responsive staff. It is pet friendly, too!
Sep 24, 2022
Apartments.com
Well managed, beautiful and well maintained grounds and pool, excellent small gatherings for residents at frequent intervals, and spot-on maintenance staff, gated for added protection is a bonus; all these attributes have made living here for the past six years a perfect experience!!
Sep 23, 2022
Apartments.com
A dynamic place to reside and elegance here at Tuscan Lakes. A great community with great neighbors.
Sep 23, 2022
Apartments.com
Summerfield is a great place to live, especially if you are single. The people are all so friendly and so much to do at the club house. The office staff and maintenance people are so helpful.
Sep 20, 2022
Apartments.com
I can honestly say, after living here for 6 weeks, I love my River House home far more than any other location I have ever lived - not an understatement. I viewed 7 properties and nothing came close to River House when incorporating the value of location, rent rate, amenities, and the staff's smiles.
Sep 20, 2022
Apartments.com
So far we love it! All the ladies working in the office are super friendly and welcoming. They are extremely responsive and willing to help out however they can!
Sep 20, 2022
Apartments.com
It's a quiet community that is close to everything that we need. First time living in Colorado and we made the right choice
Sep 20, 2022
Apartments.com
Great bang for your buck here. Clean, spacious and modern apartment. Courteous, professional and genuine office staff.
Sep 19, 2022
Apartments.com
I love, love, love living at the Wyatt. I feel secure, the location is perfect for me and the staff is great.
Sep 19, 2022
Apartments.com
I love the location, customer service and appearance of the apartment inside and outside.
Sep 19, 2022
Apartments.com
Todos los de Mantenimiento son muy amigables , y corteses.
Sep 17, 2022
Apartments.com
The Maintenance has always been quick and friendly to deal with. Always takes care of the needs of the renter.
Sep 16, 2022
Apartments.com
Everyone working at Atwater is very friendly and helpful. The leasing team, front desk and maintenance group are top of the line. We have lived in the building for two years and love living here. I would very much recommend living in this building to anyone wanting to live in the Streeterville area.
Sep 16, 2022
Apartments.com
If you have to move to Redmond, Seattle? There is no better choice than choosing Verde Esterra Park!
Sep 15, 2022
Apartments.com
I’ve been here for years and couldn’t be happier! The Nick’s and Christine in the office are always there for any and all questions.. the maintenance team lead by Reggie is the absolute best! Glad to call this place home!
Sep 14, 2022
Apartments.com
I have entered my second year living here at Elan City Center and I couldn't be happier! I adore so many things about living at ECC, to name just a few: -- the location, which is close to downtown Moore Square, the Museums, the local Publix grocery store, wonderful dining, beautiful parks and Oakwood Historical District among many more attractions! -- The first-rate appliances, amenities such as the gym (which has a water bottle refilling station), billiards, clubhouse facility where frequent events are hosted, complimentary printer access, pool and grill area, Luxor lockers for Amazon deliveries, a dog park and more that I know I've forgotten! -- Best of all is the staff - Ashley, Brianna, Jacob, Justin and Devin all go out of their way to ensure that living at ECC is seamless and worry free. At the heart of living here are the "hearts" of this wonderful staff. This is by far the best apartment living I have ever experienced and I plan to stay here as long as I can! :-)
Sep 14, 2022
Apartments.com
Staff is very friendly, any issues with the apartment are responded to very quickly, if not immediately. Very clean and friendly neighbors.
Sep 14, 2022
Apartments.com
Very positive team at twin creeks !! They take care of business !!
Sep 13, 2022
Apartments.com
My husband and I have been married for 53 years, and have not had a renting experience since 1970. We love the carefree living at Ascend, and recommend it to anyone. From the office staff to maintenance crews you are treated with a desire to make your community living experience enjoyable.
Sep 13, 2022
Apartments.com
The maintenance team is amazing. Always going above and beyond
Sep 11, 2022
Apartments.com
Metro at Fireclay has been a great place to live so far! The staff is super helpful and are always looking for ways to improve upon our experiences as residents. Shoutout to Cindy, specifically! She's always super friendly and helpful!!
Sep 10, 2022
Apartments.com
Residing at The Prescott at Concord is like being on vacation 24/7!
Sep 10, 2022
Apartments.com
In excellent location with proximity to grocery stores, shopping, restaurants and hospitals.
Sep 10, 2022
Apartments.com
I moved in mid August and so far am really enjoying the community and my apartment. The pools and lawns are fairly well kept. More than enough grass and sidewalks for walking my dog. My apartment is really basic and was signed over to me very clean. I’ve had nothing to complain about so far!
Sep 10, 2022
Apartments.com
Just want to give a shout out to the Clark staff - particularly those in maintenance and concierge services, for their excellence. The maintenance personnel are truly friendly and always ready and willing to ably and efficiently accommodate a request. Likewise, the concierge staff are incredibly helpful and personable; I especially want to recognize Douglas, whose warmth, humor, capability and professionalism are a cut above and an absolute plus to living here!
Sep 10, 2022
Apartments.com
The leasing officer has always responded quickly to any an emergency matters. They are kind and quick to respond.
Sep 9, 2022
Apartments.com
The maintenance department at New Village is fantastic. They’re are professional, responsive, knowledgeable and passionate about their job.
Sep 9, 2022
Apartments.com
Amazing! Super gorgeous large apartments with x-tra room!
Sep 9, 2022
Apartments.com
I’ve lived here for 5 1/2 years and I enjoy it it’s great management and overall a good living place.
Sep 9, 2022
Apartments.com
where you can really feel home. Great community. Great home sweet home!
Sep 8, 2022
Apartments.com
We’ve really enjoyed living at 2900 West Dallas. Nice community with great staff!
Sep 8, 2022
Apartments.com
I love that my apartment is spacious. My neighbors are great.
Sep 8, 2022
Apartments.com
I fell in love with the apartment complex the minute I walked in. The leasing office has such good vibes. I did the tour and the apartment was just wonderful and I felt right at home. All the amenities that are offered are so much fun. I can't forget to mention how much my kids love the year round pool!
Sep 7, 2022
Apartments.com
Have lived here for a year now, and nothing but a great experience! My maintenance guy Matt is great and helps more than I could imagine! Definitely recommend New Village to anyone!
Sep 7, 2022
Apartments.com
This is a really great place to live. It’s quite, safe and my apartment is very cozy. The grounds are very nice. And if you need anything thing taken care of maintenance is on it. Very lovely place to call home. Thank you!!
Sep 6, 2022
Apartments.com
Villas on the hill is perfect place to live in Temple Texas for new and any residence because it has filled with all kind of facilities include Swimming pool, Fitness centre . accessible to stores ,restaurant, parks and Churches .Also good management.
Sep 6, 2022
Apartments.com
This place feels like home. Every staff takes ownership to make you feel like the perfect home. Their smiles, community, their service, and making everything effortless for us. Love the way the gather us together with love as a family with events. You feel safe and just enjoy your apartment and the outdoor amenities too.
Sep 6, 2022
Apartments.com
Galleria Palms is a great community close to everything in Tempe. The property is well kept and management is friendly making it a great place to live.
Sep 6, 2022
Apartments.com
As a resident , in my 7th year, I am pleased, comfortable and feel very safe at The Prescott in Concord. Love the diversity and friendliness of the residents. The staff in the Main Office and Maintenance are awesome. Much to be thankful for living here.
Sep 5, 2022
Apartments.com
I’m very happy living here! Very quiet, management very helpful and caring! I’m a widow and feel very safe! All in all, extremely grateful to be here!
Sep 4, 2022
Apartments.com
If you want, peace a professional approach , great location and a customer oriented staff,this is the place to live.
Sep 2, 2022
Apartments.com
The staff at the Atwater....Beverly, Roy, Diamond, Robert and the maintenance crew are attentive and helpful. The building is clean & efficiently run. We moved in during Covid & have watched the city reopen from our beautiful home in Streeterville.
Sep 1, 2022
Apartments.com
San Valiente is a beautiful place to live. We’ve gotten to know most of the neighbors in our building, and everyone we’ve met is kind and respectful. The grounds are kept up nicely. We appreciate that the gates are always locked. The leasing office staff does an excellent job communicating with the residents. Also, the maintenance crew is always friendly and goes out of their way to help everyone.
Sep 1, 2022
Apartments.com
Overall was a good experience. The manager and team are very friendly and helpful. The apartment is good just had a few minor issues that were taken care of the same day and very convenient to Highway and for all my other daily house hold needs. Very friendly community and neighbors have been great!
Sep 1, 2022
Apartments.com
I approve for my comment to be shared for marketing purposes of the community. My move in process was GREAT. Maintenance team was amazing , the front office team was great, knowledgeable, approachable and welcoming, kind and professional. The neighborhood is quite and does provide the Sanctuary and Serenity needed after a long day of work. The location is great I’m close to the 417 and close enough to the airport. Open concept living room and Kitchen with great nature light, HUGE walk in closest in my 2/2, Valet trash pick up, Screened patio is a very nice touch and size, cable and internet package being included in price is great as well making it super easy for move in. Online leasing and online pmt is great. Food trucks and events for residents. Great communication, great community and atmosphere.
Sep 1, 2022
Apartments.com
The new Office management is friendly and helpful overall.
Aug 31, 2022
Apartments.com
Great staff & maintenance personnel. Plus a great location.
Aug 31, 2022
Apartments.com
I absolutely Love living here. The leasing office is so helpful and friendly, they throw amazing events, and everyone here just seems happy. I toured 10 places before choosing this place and I’m so happy with my decision
Aug 31, 2022
Apartments.com
Atwater is a fantastic place to live with friendly, enthusiastic and attentive staff. Bev specifically is exceptional! She always follows up on any question we might have. She always has a friendly smile on her face and is so upbeat at any management hosted event! The building hosts many wonderful extras!
Aug 31, 2022
Apartments.com
The apartments are spacious and well-maintained. The grounds are pretty and the amenities are great. Would highly recommend checking it out.
Aug 30, 2022
Apartments.com
I had a really good experience moving to Pear tree, I needed to move fast and they got me right in. Really nice staff and nice neighborhood.
Aug 30, 2022
Apartments.com
Friendly staff. Maintenance requests always answered in a timely manner. Quiet neighborhood and friendly neighbors. Clubhouse has a pool table and a gym with 24 hour access. Overall, love my apartment and the fact that they are so pet friendly here. Even put it in a brand new dog park this year!
Aug 30, 2022
Apartments.com
I am truly loving my experience at The Clark!! The whole team has been amazing; Jonathan, Dallas, Ashley and Douglas are the Bomb!!! The maintenance team is exceptional as well!
Aug 29, 2022
Apartments.com
Living at 2900 W Dallas provides a quiet environment, opportunity for out of doors enjoyment as well as indoor lounges, helpful staff with a welcoming attitude, and a clean environment.
Aug 29, 2022
Apartments.com
Great place to live Rent little high for single person
Aug 29, 2022
Apartments.com
We love the Latitude community. The leasing office, concierge, maintenance, and cleaning staff are great! The amenities are also really nice. The location is very convenient being right across the Virginia Square metro.
Aug 29, 2022
Apartments.com
Windsor is a great community. The area is safe and adjacent to almost everything. If a problem arises, the management is on top of it in a speedy manner. You are kept abreast of all pertinent information .
Aug 28, 2022
Apartments.com
Whenever I have a problem our staff and our maintenance people are there to help
Aug 28, 2022
Apartments.com
Of the three apartment units I've lived in here in Houston, the Park is far and beyond the best. I am very impressed with the way parking for residents is handled and the ease we can get to our cars.
Aug 28, 2022
Apartments.com
Maintenance people are very cheerful and responsive to requests.
Aug 27, 2022
Apartments.com
Nice and pleasant surroundings. Comfortable place to live
Aug 27, 2022
Apartments.com
Let’s Flamingle Event last night was absolutely amazing. The food, DJ, mixologist, 360 camera, and decorations was everything I could imagine. I move to this community because I read so many reviews about the creative events at The Witmer and I’m glad because I made the best decision. Thank you Antionette for bringing our community together! The Witmer Team served food last night which made my experience even better. This is by far the best property.
Aug 27, 2022
Apartments.com
We were looking for a last minute place to live when our daughter got sick. The staff here was so helpful and the building is nice and in an awesome location by all the hospitals we need plus great restaurants and parks around. We really enjoy living here!
Aug 27, 2022
Apartments.com
This community is a great place to live. Marisa and Josh are awesome, and maintenance is friendly and fast.
Aug 27, 2022
Apartments.com
I enjoy my apartment and the complex is nice. People are friendly. Office staff is nice. No problems.
Aug 27, 2022
Apartments.com
Love it here. The landscaping is really nice and it’s quiet here. Unlike other apartment communities, this place cares about its residents and the community. Reserved parking. Nice neighbors. Gate attendant. Resident events.
Aug 27, 2022
Apartments.com
We've lived here almost 3 years and love it. Beverly and the management team are amazing. The front desk is great. Roy and Diamond are always so friendly. The maintenance staff is very helpful and always prompt. I can't say enough about the time we've spent here.
Aug 26, 2022
Apartments.com
The Witmer is a wonderful place to live. Our Director of Resident Services creates phenomenal events that brings the community together. Last night event was top notch. Let’s Flamingle was creative and colorful.
Aug 26, 2022
Apartments.com
Is a great community with great people and really good staff.
Aug 26, 2022
Apartments.com
Management, staff and maintenance are courteous, helpful and go above and beyond for residents.
Aug 26, 2022
Apartments.com
Kudos to Beverly for our seamless move! From apartment viewing to the actual move-in, it happened without a hitch. Thankful for her prompt assistance to our queries! The apartment and facilities are superb, even more so when the team is always on the ball and ever so friendly!
Aug 25, 2022
Apartments.com
Justin from the leasing office and the entire front desk staff are super helpful and responsive. Super happy to stay in Atwater :)
Aug 25, 2022
Apartments.com
I have lived in many cities and complexes but it never felt like home until I moved to Sentral DTLA ! The community, amenities, events organized by the building -everything is just unbelievable. I even feel like I will be stuck here for a while, honestly, because it's THAT good. I have never had yoga on the rooftop or comedy show at the place where I live, have you?? Sentral is killing it! Moving here was easy peasy , thanks to Alina, the leasing manager who has been taking such good care of me since I even started to think about moving here. Moving is supposed to be tough but not if your leasing manager is Alina, she makes things happen like magic without any effort from your side. Thank you guys for my beautiful Downtown life ??!
Aug 25, 2022
Apartments.com
Kudos to Beverly for our seamless move! From apartment viewing to the actual move-in, it happened without a hitch. Thankful for her prompt assistance to our queries! The apartment and facilities are superb, even more so when the team is always on the ball and ever so friendly!
Aug 25, 2022
Apartments.com
Short version: Let me just say I went to bed that first night with the biggest smile thinking that I’m so grateful to be here, and that I love this apartment more than my last, and more than my one in Paris as well! —— Having been someone that grew up living in Athens, Jeddah, Dubai and Cairo, then as an adult moving myself from Dubai to Paris to Chicago, I was very frustrated to feel the need to move from my first Chicago apartment due to the rent hikes and thought I would end up feeling frustrated in my new place, but instead thanks to Beverly and the Atwater Apartments existing I instead found my most beautiful home! I actually moved in a record time for myself. From reaching out to Beverly in the building management team to making a decision, everything was very easy and well explained. Then with my busy schedule and travels they were very accommodating and helped me plan my move so that I could be done moving, mounting, unpacking and cleaning one day after my key handover date which was also a day before
Aug 24, 2022
Apartments.com
The building is extremely nice with great amenities and all of the staff is so welcoming. Beverly helped me with any of my needs
Aug 24, 2022
Apartments.com
The best part about living at the Wyatt is the overall quality of life. Besides the quality of the homes themselves, the cleanliness and community are unmatched here in PDX.
Aug 24, 2022
Apartments.com
I've moved a lot over the years (both rentals and purchasing) and the staff at the Atwater (especially Beverly) have been the best I've worked with. Always professional, friendly and timely in their responses, they made the entire process of finding, setting up and moving very easy. Also a shout out to the concierge staff. You guys are fabulous. The Atwater is also beautiful and well managed and I'm really happy with my decision to live here.
Aug 24, 2022
Apartments.com
Atwater is a fantastic place to live with friendly, enthusiastic and attentive staff. Bev specifically is exceptional! She always follows up on any question we might have. She always has a friendly smile on her face and is so upbeat at any management hosted event! The building hosts many wonderful extras!
Aug 24, 2022
Apartments.com
The Staff is caring and friendly. Thank you for your service.
Aug 23, 2022
Apartments.com
Stonebridge Ranch is so beautiful ??. The People here are nice. Management here is Awesome . The landscape is always done. Calvin keeps everything on the outside. Real nice. It's Amazing here.
Aug 22, 2022
Apartments.com
Choosing Cortland provided me a community that is welcoming, helpful, and “top notch.” I could not have made a better choice of a place to call home.
Aug 21, 2022
Apartments.com
The leasing staff was so pleasant to work with. They really helped us find the perfect place at the best rate. The community itself has been great and we feel very at home. The pools are great but as for the gym and basketball court they could definitely be improved, but all and all there’s a lot to do here. We have been enjoying living here so far!
Aug 21, 2022
Apartments.com
The Marq at the Pinehills is a friendly and safe place to live. The staff is professional and helpful.
Aug 21, 2022
Apartments.com
Absolutely love it here! This is the perfect location downtown and on the Riverwalk. Great staff and the apartment is beautiful with great amenities. Highly recommend.
Aug 21, 2022
Apartments.com
Muy buen servicio al cliente
Jose Verdugo
Aug 17, 2022
Cortland is a great community to live. We’ve been here for thirteen yrs. It’s a great place to call home.
Aug 11, 2022
Apartments.com
Love the high ceilings, and laminate floors, actually have entry halls as these do.They are spacious, with crown molding, Nice patios and drive up appeal that is rare in the Apartment community. Grounds are well maintained with Nature trail at back of the property. Special features for our Furr babies as an extra treat.Take a look, don't think you will be disappointed with all the amenities that are available, as well as the added security for the property. As an added bonus Washer and dryers in every unit.
Vicki R
Aug 7, 2022
Good service
Jesse Espinoza
Aug 5, 2022
I have lived here for 14 months and will be moving out in 1 week. Reason for moving out is my rent on a new lease would be $600 more per month, and I really don't think these are worth the insane price markup. There has been constant construction around the property. AC never works properly. Spent 2 and a half months during mid summer with no AC. Once it was finally resolved the thing still struggles. The lowest my unit gets during the summer day is 80F, and that is with the thing running all day, so prepare for a big electric bill. My pros are my neighbors have been extremely respectful about noise. I have never had a any issues with noise. That alone makes me wish I was staying. The office people have always been nice and respectful. They have always done their best to resolve any issues I had during my stay. Recently the mail boxes were broken into and vandalized. This has not been a common thing, hopefully a one off event. Overall I was happy with my quiet apartment. So there is my two cents.
boose1113
Jun 13, 2022
This community is a friendly welcoming community. Management welcome you with open arms.
May 15, 2022
Apartments.com
This is a wonderful community, staff is so friendly and helpful and the grounds are kept very clean. The greenery around the area makes this a little oasis in the city scape that is Allen. There are a lot of children playing and having a wonderful time so if you have kids this is a great community. The shared area with the planted pots of herbs is adorable and help is answered relatively quickly. If our apartment wasn’t being needed for renovations, we would have stayed for years to come.
May 6, 2022
Apartments.com
The service team and leasing team are awesome! My main concern is residents with pets and not picking up after them... also, have the breezeway cleaned and power washed
Apr 16, 2022
Apartments.com
Come and join our community you really enjoy living here. Management team is the best and really cares about our community.
Apr 13, 2022
Apartments.com
The entire experience at Cortland at Twin Creeks has been a positive one. I feel safe here, and at home. I have lived here since 2007, and will be here for a few more years. The staff is amazing, friendly, very responsive to anything that we need. I highly recommend living here!
Apr 6, 2022
Apartments.com
I love this Community. The management here go above and beyond.The Nature Preserve is just wonderful and it is close to shopping plazas and other parks and walking trails.
Mar 22, 2022
Apartments.com
Spacious living very tastefully remodeled property. Lots of trees and quiet living. I love all the lighting they just installed throughout.
Matthew Wright
Feb 10, 2022
Everything is good but the prices go up too much
ابو عمرو
Feb 1, 2022
I have lived in this complex for over 5 years, and recently transferred my lease to move from a 1 bedroom to a 2 bedroom apartment. The transition was totally seamless! Throughout my entire stay here, the staff in maintence and at the front office have always been courteous, prompt, and accommodating to any needs I may have. I'd highly recommend this complex!
Jennifer Whitcomb
Oct 30, 2021
I have lived in this complex for over 5 years, and recently transferred my lease to move from a 1 bedroom to a 2 bedroom apartment. The transition was totally seamless! Throughout my entire stay here, the staff in maintence and at the front office have always been courteous, prompt, and accommodating to any needs I may have. I'd highly recommend this complex!
A Google User
Oct 30, 2021
Had a wonderful experience living here. All of the office staff are super friendly. They were quick to answer questions or help with any issues that came up. If I ever move back to Allen, I would 100% want to live here again.
Alicia Box
Oct 27, 2021
The office and maintenance staff are genuine and have worked here for ages. The community was great before but even better with the new renovations. You can be as involved or removed with the community but I love that it feels like home. Maintenance just helped me put up my new kitchen racks and I’m in love! My place is coming together nicely. This community is like a village and I highly recommend living here.
From B 2 You
Oct 27, 2021
I lived here for 3 years and it was amazing! The staff was always friendly and maintenance was always Efficient and fast on all of my work orders. It was a quite little community and never had any real problems! I would definitely reconsider going back when it’s time to move again!! Thanks for everything!
Ashley Marie
Oct 26, 2021
The maintenance staff at Cortland at Twin Creeks is top notch. They are always willing to go above and beyond! I've been here through several property management changes, but the leasing and maintenance staff have stayed consistently great. I love it here!! CBM
Verified Resident
Jun 3, 2021
Apartments.com
One of the best apartments I have lived in all aspects.
Resident
May 3, 2021
Apartments.com
Been here for two years and have been very pleased with the staff (Trisha) and the entire maintenance team. Make sure to keep them they are real professionals.
Resident
Apr 30, 2021
Apartments.com
Since I came to Texas in October 2017, I have been living at Cortland at Twin Creeks. I have had to travel abroad from the United States for several months and upon returning, I have looked again for an apartment in this same residential complex ... My reasons? Simply the cordial treatment of the administrative and maintenance staff, their work for the benefit of the resident, the safety in the area, the very favorable location in Allen, its proximity to two major highways, shopping centers and health care.
Current Resident
Apr 4, 2021
Apartments.com
Keep doing what you're doing. Love living at landsbrook. Only suggestion would be a park or place for kids to play now that the volleyball and basketball court are gone. Please keep landsbrook family and kid friendly.
Current Resident
Mar 23, 2021
Apartments.com
I have been very impressed with the new management and the same team members. Offer excellent services, care about residents, provide timely information. During the recent blackout, I, as a resident received a personal phone call inquiring about how we were copping and if there was anything they could do to help. I was really impressed.
Anonymous
Mar 14, 2021
Apartments.com
Cortland at Twin Creeks is a place you can call home. Management let's you know that's how they want you to feel home. They go above what your needs are to help you. They follow up with you also to make sure you are happy. The Management Team here cannot be replaced. I thank Jesus for blessing me to live here with this Team
Resident
Mar 11, 2021
Apartments.com
Great staff and maintenance people. Good response times for any issues. They just updated the outside areas. Keep the apartments nice and clean and looking good. Highly recommend living here!
Anonymous
Mar 1, 2021
Apartments.com
We moved in in June 2020 and have lived at Cortland at Twin Creeks during all of lockdown, COVID, and now Polar Vortex 2021. Although life has been full of stresses and the unexpected this year, living at Twin Creeks has been a dream come true. Whether it be text and email updates about rolling blackouts to keep residents informed, or FAST and QUALITY maintenance work anytime of the week, to even the occasional free slice of pizza in the front office to lift residents spirits in stressful times, Cortland at Twin Creeks does SO MANY THINGS so well. And speaking of maintenance and front desk personnel, everyone employed here is all smiles and is so eager to help anytime in any way that they can. We're talking staff members calling to check on residents to help in any way that they can. 10/10 customer service 24/7. Come live here at Twin Creeks, and if you have an experience half as good as I have had, you will be very satisfied!!
Kurt Doty
Feb 18, 2021
I have lived here 12 months now , I love it!! I have transferred to one of the newly renovated homes here. Let’s start with the community the landscape is great and they do an awesome job with the upkeep of the community. It is a very quiet community, the kids aren’t loud at all. The staff omg the staff are awesome! Trisha always welcomed me with high positive energy, laughs and always down for a little chit chat lol. Chasity is also a great person and whenever I needed help from the manager she was there. Stephie is a new leasing agent here and does her job very very well whenever I needed help from Her she always helped me. The MAINTENANCE team is GREAT and will always get whatever you need done in a timely manner. Carlos is very awesome I enjoyed working with him my first lease here. With me being young this is one of the best communities I stayed with and my longest stay. I can’t wait to move into my new apartment home.
Tiara Rose
Dec 30, 2020
So many things I love about here. The staff, areas for the kids to play, neighbors who watch our for each other and kids, the staff is awesome! Been here since 2015 and have never had a complaint. I know someone who has been here for 12 years. That says alot! They know tenants by name and just feel like trusted family who really care. Maintenance is the best always keeping things perfect and always teaching me something I didn't know.
Anonymous
Nov 25, 2020
Apartments.com
I have lived at Cortland at Twin Creeks for almost 4 years. We are moving to a house soon and I will say I will miss the staff immensely! They have grown to feel like family and are so amazing! They even brought me flowers to my door on my birthday! Nice area, nice community and I feel very safe here! Would definitely move back if I needed to!
Resident
Nov 25, 2020
Apartments.com
I have lived at Cortland at Twin Creeks for almost 4 years. We are moving to a house soon and I will say I will miss the staff immensely! They have grown to feel like family and are so amazing! They even brought me flowers to my door on my birthday! Nice area, nice community and I feel very safe here! Would definitely move back if I needed to!
Kimberly Kreipl
Nov 22, 2020
I have lived at Cortland at Twin Creeks for almost 4 years. We are moving to a house soon and I will say I will miss the staff immensely! They have grown to feel like family and are so amazing! They even brought me flowers to my door on my birthday! Nice area, nice community and I feel very safe here! Would definitely move back if I needed to!
Kimberly_K512
Nov 22, 2020
Apartment Ratings
I have been a resident at Cortland at Twin Creeks since roughly 2017 and the staff is just wonderful. Everyone is incredibly kind and patient and they are very understanding. You can tell that everyone really cares about their residents and takes the time to really make you feel wanted. Everyone on the maintenance team is great as well. They really do whatever they can to resolve your issues. Sometimes they may take a little more time depending on the nature of the issue, and I’ve had to call a couple of times to have someone come out to fix the same issue, which is the only reason I didn’t rate at 5 stars, but that can’t always be controlled and is to be expected when you have a small group of great professionals servicing 200+ units. The service and customer care has always been top notch and I would recommend Cortland at Twin Creeks to anyone and everyone! I have already renewed my lease for next year. If you haven’t, or are looking to sign, please do! You will NOT be disappointed :)
Scott Hall
Nov 20, 2020
Nice place to live. The staff has been pleasant to work with. Great location. Would recommend this property as a good place to live.
Maurice Hill
Nov 19, 2020
My husband and I just got married in May (amidst the craaaaziness of this pandemic), and Cortland at Twin Creeks has been such a nice & sweet place to stay! For the price you can get a good amount of square footage (compared to some places in Plano), and there are lots of shopping places around for your everyday essentials, or splurge! (cough, bath and body works!) The Cortland at Twin Creeks team is so kind and accommodating. From the front office team, to the maintenance crew, they are all so friendly and hard working. We feel so incredibly lucky to have found such a sweet & cozy place to live during this strange, yet sweet year— from being newly weds amidst covid, to meeting our sweet neighbors. It’s definitely worth checking out if you’re hesitant!
Michelle Kim
Nov 19, 2020
I have lived here for over 5 years, the staff are extremely professional and welcoming, the office staff and maintenance crew are all very warm and inviting. When maintenance issues occur, the maintenance staff is punctual and quick to respond and they explain what they fixed and what went wrong with any appliance or anything with the apartment. The place feels like home.
Michael Nestick
Nov 19, 2020
Landsbrook is so awesome that I am actually transferring into one of their newly renovated apartments. Chassie, Trisha, and Stephe have been very helpful through the whole process. The maintenance team has been very helpful with every maintenance request.
Robert Bravo
Nov 18, 2020
My name is Ms. Rita Barnett. I have lived here for 11 years. I would like to say that I really love living here at Cortland at Twin Creeks apartments and the reason why is because if the most wonderful management team that works here on thus property. Also, I would like to Express my respect and love for maintenance who come whenever you call. They help you with anything you ask for and they are awesome. I would like to say again as far as the management team in the office from Chassie, Trisha, and Stephe, the team is one of the most warm and welcoming teams I have ever been with. This team is the most wonderful team, and that is saying a lot because I used to work in management property so I know a thing or two about it. And I want to say one other thing before I close, I am a believer in Jesus Christ and I believe that he will send you the best.
Rita Barnett
Nov 18, 2020
I’ve lived in many apartments and this one BH far is the best! From the office staff to the maintenance staff. I would definitely recommend living here!
Resident
Nov 18, 2020
Survey
I don't particularly like apartment living but I moved into the Cortland at Twin Creeks community rather than buying a new home because of convenience. I had heard of Cortland at Twin Creeks through a friend and I took a tour. I was sold and quickly moved into my newly renovated home in 3 weeks. I couldn't be more pleased with the totally new modern look. I had a few small issues that were quickly resolved by the maintenance team. They are great and know their trade. Very knowledgeable. Also the management and leasing staff are always available to meet my needs. I've been here over 5 weeks and it feels like a more traditional neighborhood community.
Resident
Nov 18, 2020
Survey
I have enjoy so far my stay at these apartments. They have a trail in the back, basketball court and a gym. Ver close to the outlets. The staff is attentive and very nice.
Evelyn Aguilar
Nov 17, 2020
My wife and I have been living here for 5 months now and have been very pleased with our new home. The staff is friendly and there are so many restaurants and shops around.
Carlos Erazo
Nov 17, 2020
I was interrupted, but I highly recommend Stephe, an exceptional leasing agent. Went out of her way to make me feel at home.
Donna Stein
Nov 17, 2020
Pre-move in process was simple and well communicated. The leasing staff are all friendly and make you feel welcomed. Moving into a newly renovated unit and it looks amazing! The location is great with access to restaurants, grocery stores and 75 expressway w/o all the congestion. Can't wait to move in!
Yuri Choi
Nov 16, 2020
I like it here mainly because no one bothers me as I work on my autos and or when I leave to go to work. Five stars.
ًADAM Holtz
Nov 4, 2020
I use to live here and really enjoyed it here. I bought a house recently, but, I recommend this complex to everyone. Beautiful trees, easy access to biking and walking trails. Stores nearby. Green open spaces. It's a peaceful environment. Trish is the office is such a sweetheart. She really cares about everyone and works diligently. The whole staff is friendly and professional.
Anonymous
Sep 26, 2020
Cortland at Twin Creeks is 10 stars but 5 is all I’m allowed to give. I could literally write a 10 page essay on why this place and staff is so amazing but I don’t want to be annoying. So I’m just going to keep it simple! I’ve lived here for 4 years now so I’m going to be honest. So this is the review you want to actually read!!!! The staff has been here forever, there is barley any turn over so if you fall in love with a person; they will usually be here 10 years later. The staff is family :) That includes maintenance and crew of office. They know you, they support your goals in Life, will always offer advice and make you feel like your one of their own. Sometimes it’s just nice to stop in and catch up, if you are like me you will talk to Trish, or anyone else for an hour... I’m not complaining. Maintenance will ALWAYS do their best to get stuff done ASAP, but sometimes other things take priority but those work orders WILL get done, I promise. If anyone wants to complain about that, follow the instructions o
Evan Fletcher
Sep 11, 2020
I’ve been a resident here for almost 5 years! I continued staying because not only are these apartments stunning, the staff in the office have become like family! They are so loving and so caring, whatever your needs may be they are on it! Very professional & courteous!
Kristina Baird
Sep 11, 2020
I’ve been a resident here for almost 5 years! I continued staying because not only are these apartments stunning, the staff in the office have become like family! They are so loving and so caring, whatever your needs may be they are on it! Very professional & courteous!
Anonymous
Sep 11, 2020
Survey
Love this community so much, easy access to everything around the area. Leasing is wonderful and best! And maintenance staff are so good with there work.
Tanisha Singh
Sep 10, 2020
Coming up on 3 years living in our apartment here and we have no complaints. Maintenance has always been prompt and efficient and the front office staff are amazing. Overall, this is the best apartment experience we've had.
Mark Silence
Sep 10, 2020
Great apartments! Love the newly renovated!
Adam Jennings
Aug 31, 2020
Resident for 3 years and the staff has been amazing from day 1! The property is well maintained, maintenance issues are addressed quickly and I love the fact some of the staff lives on site. It's their home too and they care!
Paula Jahmel
Aug 5, 2020
This month we have marked 4 years at Cortland at Twin Creeks. I must say it's an amazing place to live in. the neighborhood is great, convenient location; easy commute to our work and kid's school. The Cortland at Twin Creeks team is awesome. They are very friendly and always ready to help. whenever we go to the office, Kevin & Trisha always extends their courtesy to help us out faster. The maintenance team is very efficient. We must recognize Ms. Chassie for her Leadership, she is a very responsible person. She manages the team very well and creates a friendly environment. I will high recommend this place. Thanks Sham
Shamim Rahman
Jul 13, 2020
This month we have marked 4 years at Cortland at Twin Creeks. I must say it's an amazing place to live. the neighborhood great, convenient location; easy commute to our work and kid's school. The Cortland at Twin Creeks team is awesome. They are very friendly and always ready to help. whenever we go to the office, Kevin & Trisha always extends their courtesy to help us out faster. The maintenance team is very efficient. We must recognize Ms.Chassie for her leadership, she is a very responsible person. She manages the team very well and creates a friendly environment. I will high recommend this place. Thanks! - Sham
Shamim Rahman
Jul 13, 2020