Freddy was great and super helpful!
Yazan Nasr
May 16, 2024
Cortland truly has the best units, amenities, and staff! Couldn't recommend them enough
Emma Stoll
May 7, 2024
I’ve been living at Cortland for over six months now, and I’ve had a great experience so far. First, Cortland offers beautiful & newly renovated units at stellar prices - with their deals in place, we were able to get a great unit at a low price. Second, we’ve never had any issue with concierge/packages. Everyone is courteous and I’ve never had a package go missing! Third, the rooftop amenities are wonderful and there has never been any issue with residents - the crowd is older and professional. There is very limited rowdiness. I will say that the construction is annoying at times - but I’ll accept it because it’s temporary. We love the dog park and use it routinely too.
Elsa Alvarado
May 4, 2024
The get together was really enjoyable, really nice music and very well organized from the stuff, everyone was also extremely nice
Noemi Vargas
May 2, 2024
Jonathan is really helpful and quick to solve my problems about the equipments.
Julia Ji
May 1, 2024
Maintenace guys are very responsive and Excellent work from Morales
Abdou Ndong
Apr 30, 2024
Love this property and the staff, especially the community manager Jordan. Alway so supportive and friendly!
Jonathan Barahona
Apr 28, 2024
The amenities and close proximity to Peruvian Brothers are my favorite things about living here. The sky lounge is the perfect wfh spot!
Destiny P
Apr 26, 2024
I had the pleasure of touring the Cortlands at Pentagon. Sandi was very helpful and sweet during out tour and make us feel at home. I would definitely recommend her as a tour guide!
Pablina Kamara
Apr 26, 2024
Wonderful apartment complex in a great part of town. The leasing team has been very helpful, and the newly renovated units look great!
Cameron D
Apr 26, 2024
Entire staff responds promptly to any request and is incredibly helpful answering any questions about the property!
Troy Diaz
Apr 26, 2024
Great property with great people! Special thanks to Jonathan and Sandi
Moses Mpoyo
Apr 26, 2024
My family and I have called this place home for over a year now, and it's been great. Jordan and his team are incredible, always ready to address any questions or concerns I may have. The maintenance staff here are prompt and responsive. The neighborhood is fantastic, with plenty of new shops and restaurants nearby. Thank you, Cortland!
Pauni butler
Apr 18, 2024
Great experience with the maintenance team. I especially would like to single out Morales for his outstanding work ethics and prompt response to maintenance concerns!!!!
Vitaly
Apr 16, 2024
I've been living at Cortland for 7 months and recently decided to transfer to a new renovated apartment. Dashe in the leasing office assisted with the process and did a great job. Melvin and the maintenance team did a great job getting my apartment ready. I recommend Cortland Pentagon City. The entire team is great!
Mar 15, 2024
Apartments.com
I've been living at Cortland for 7 months and recently decided to transfer to a new renovated apartment. Dashe in the leasing office assisted with the process and did a great job. Melvin and the maintenance team did a great job getting my apartment ready. I recommend Cortland Pentagon City. The entire team is great!
Mar 15, 2024
The units are nice. I have lived at Cortland for almost two years in their largest 2 bedrooms & 2 bathrooms unit. I've had some problems, but staff has been trained or removed. I very much respect the Manager, Didi and LaQuita. Also the new women in the front desk. The older nice lady and the young one are great at their jobs. Always my mail is there on time and are super helpful. Melvin is a really good guy and does miracles to keep the building performing great. I see that the Manager of the apartments really cares about his building and his tenants. Jordan Long is a great business person and is training his staff to be courteous and down to business like he is. No more drama, or waste of time just business transactions and efficacy. Great guy to work with. I'd like to thank him personally for saving Cortland and he should get a promotion, same for LaQuita, Didi, and Melvin. They get so stressed and fix so much every day. People don't notice, but we notice that they are the backbone of a great organization.
Arny
Mar 8, 2024
Moved from downstairs in 104 over to the newly renovated rooms and man I am blown away by how nice they are. More spacious and love the overall look. Highlight of each day is coming home to my own cozy personal space. Thank you to the awesome team for all you do, especially to maintenance who replaced a dented fridge without me even noticing or asking. Positives to living here is it is close to a lot of restaurants, including some good Mexican food, Alamo Drafthouse movie theater that has good dining in and drinks, as well as Sunshine Massage Center within walking distance. Also there is a grocery store across the street, hiking trails, and own personal gym attached for residents, plus a metro nearby for easy transit.
Jason
Mar 1, 2024
Moved from downstairs in 104 over to the newly renovated rooms and man I am blown away by how much better experience it is. Feels like night and day difference. While I have always enjoyed my time here being so close to everything, including job, there were a few rough patches before, especially with sounds and me working swings, sometimes nights. So much quieter where I am, warmer, more space, and now that I am not on the first floor liking the balcony view much better. Highlight of each day is coming home to my own cozy personal space. Thank you to the awesome team for all you do, especially to maintenance who replaced a dented fridge without me even noticing or asking. Also, there are 2 different buildings here but I have not seen an issue with mine with the 4 elevators we have for any new residents looking to move in, and have been here for over a year. Team is helpful and good with what they do and if there is an issue I am sure it will be quickly addressed. Positives is it is close to a lot of restauran
Jason
Feb 29, 2024
Morales was very quick and efficient with getting to our service ticket. Was nice and punctual with showing up at the scheduled time with all his equipment. When he finished fixing our appliance we mentioned having another request that he was also able to address once we submitted another ticket. Was super helpful and efficient with his time.
James Omis
Feb 26, 2024
I been working with the maintenance team for over two years and these are very professional and courteous. Melvin always has a positive attitude.
Jose Bonilla
Feb 21, 2024
Shortly after moving into my new apt (transfer from another unit) Dashe ensured that everything was perfect. No request was too small. She is a real professional.
Rick Conner
Feb 20, 2024
The leasing staff, particularly DasheB, provided exceptional assistance throughout my leasing process. Her professionalism and exemplary customer service greatly contributed to a smooth and pleasant experience.
Hamid Musadiq
Feb 20, 2024
I always appreciate the assistance Dashia gives me. She works with me to get a solution.
Corwin Smith
Feb 17, 2024
The units are nice. I have lived at Cortland for almost two years. I've had some problems, but staff has been trained or removed. I very much respect the Manager, Didi and LaQuita. Also the new women in the front desk. The older nice lady and the young one are great at their jobs. Always my mail is there on time and are super helpful. Melvin is a really good guy and does miracles to keep the building performing great. I see that the Manager of the apartments really cares about his building and his tenants. Jordan Long is a great business person and is training his staff to be courteous and down to business like he is. No more drama, or waste of time just business transactions and efficacy. Great guy to work with. I'd like to thank him personally for saving Cortland and he should get a promotion, same for LaQuita, Didi, and Melvin. They get so stressed and fix so much every day. People don't notice, but we notice that they are the backbone of a great organization. I think with the new upgrades they'll become t
ivan m
Feb 13, 2024
Jordan Long, the manager of Cortland, is absolutely amazing! If you get the chance to work with him you will be pleased. Although the renovations may have been a pain for current residents like myself I believe for future residents I can recommend the newly renovated Cortland Apartments!
Ilona Sirotinin
Jan 26, 2024
I have lived here for little over a month and this place has exceeded all expectations and is fantastic. I want to give a huge shoutout and thank you to Laquita who was my leasing agent and has gone above and beyond to answer any and all of my questions even after moving in. Also big thank you to Melvin who is so personable and his hospitality is above and beyond. The maintenance team here fantastic and is so quick and responsive. The building is so great with keeping me updated on things going on, anything happening and while they are going through construction that should not sway you from moving here. It’s been nothing but great living here!!
Lia Sohl
Jan 3, 2024
Had an issue with my bathroom and the maintenance team came right away and fixed it. Reliable and professional!
Elsie Akorli
Nov 8, 2023
A huge shout out to Melvin and Carlos in the maintenance department getting my heat working today! They went above and beyond to expedite my request. Much appreciation!! They are a great team!
La Saun Taylor
Nov 2, 2023
I truly like to give a review on the services my family and I received from leasing agents/ managers.. DaSean , DaSha, and rest of the office were the BEST respectful, knowledgeable, professional experience in helping my family find the right place... We submitted our paperwork the manager Jordan submitted it in a timely manner... A BIG THANKS TO you all.... also a shout out to the two front desk clerks as well...
Cee Jones
Oct 29, 2023
Carlos did a great job of communicating everything that was going on. He solved the problem and mentioned everything that was going to happen going forward. He also made sure to follow up about everything with my service request.
Damon Taylor
Oct 19, 2023
I recently made the best decision of my life by moving into this extraordinary apartment complex, and I am over the moon with the unparalleled experience it offers. I felt compelled to share my excitement with everyone because it truly deserves a resounding five-star rating. First and foremost, the location is simply unbeatable. Nestled in a vibrant neighborhood, I have quick access to a treasure trove of dining, shopping, and entertainment options. It's a prime spot for city living, and I couldn't ask for a more convenient place to call home. The modern units in this complex are nothing short of breathtaking. The moment I stepped through the front door, I was greeted by a sleek, contemporary design, complete with high-quality fixtures and intelligent layouts. The open-concept kitchens, top-of-the-line appliances, and ample storage space made it abundantly clear that this was more than just an apartment; it was a modern oasis. The fitness center is a fitness enthusiast's paradise. It boasts the essential equi
Anthony de leon
Oct 11, 2023
My favorite place to be is Cortland Pentagon City. Jordan and Melvin are some of the best people I know.
Chan Keo
Oct 11, 2023
Cortland Pentagon City is awesome! Melvin Jordan and Sandi are great
Robert Leach
Oct 11, 2023
Love Cortland pentagon City! Melvin and Jordan are great
Jayden G
Oct 11, 2023
Great service fixing the grout in my tub by Morales!! Nice and clean looking. Great job!!
Justin Wiesen
Sep 19, 2023
Carlos is an amazing maintenance guy. He is super kind and helpful always. Our apartment is renovated, although going through some minor issues that Carlos and his team is helping with. The pools and social areas are getting renovated as well and they promise it’ll be amazing, so looking forward to it.
Juan Pablo Morales Marín
Sep 15, 2023
My AC wasn’t working and we was hot! 🥵. But Carlos came by and recognized the problem immediately and had it up and running in a couple of hours. He was very professional and knowledgeable and a great communicator!!!! Thanks!! Can’t survive the summer without the AC.
Bad Bunny
Aug 23, 2023
Just signed a lease with a very quick turnaround time after we were severely mistreated by the leasing office at another nearby building. Dashe was our leasing agent, and from the moment we stepped in the building, she made sure we had all the information and support we needed to make a decision. I believe the building was recently bought by a larger company and they are renovating (hence some of the reviews about noise and construction). That said they are putting a lot of effort into beautifying the apartments and amenities. We saw the apartment Wednesday, applied that night at 8PM and were approved to sign a lease Thursday 8AM. We are moving in Friday and can’t thank Dashe enough for the seamless process and her hard work. Give that girl a raise! Looking forward to living here
Tatiana Ferraro
Jul 21, 2023
This review is for the maintenance team and Melvin. He is very helpful and quick with any issues I may have in my unit. I put the request and they come by the same day. Thank you Melvin!
Daniela Salazar
Jul 14, 2023
Mr. Carlos Is a very dependable and helpful employee to the Cortland Pentagon Management team. He a dedicated employee who seems to be on the clock 24/7. In addition, he steps up to help out in emergency situations! I highly recommend him for an employee of the week recognition or some other appropriate recognition for he truly deserves it!!! Thank you Mr. Carlos for a job well done! Ms. Carolyn
Carolyn M
Jul 13, 2023
I have been living here for a few years with the old company aura having the same issue with my apartment. Cortalnd came in a few months ago and it started off a little rough. But since the new maintenance staff have settled in. Things are a lot better. I wanted to say Thank you to Carlos , I appreciate you taken care of all my issues in a quick manner. Thank you Mario Baten
Mario Baten
Jul 13, 2023
DeSean and LaQuita were exceptional leasing partners. Super friendly, knowledgeable and made the whole process of exploring and ultimately renting a dream.
JJ Davis
Jul 13, 2023
The Service Manager Carlos repaired my AC unit that was persistently unable to cool the apartment even after addressing the commonly known issue. That didn’t stop Carlos, he was relentless. Over a thee day period he kept coming back and working on the system until he got the temporary that gave me relief from the daily heatwave we are experiencing. Thanks Carlos, you’re an example of a top notch Service Manager!
Nathan Rogers
Jul 13, 2023
Maintenance staff is kind, patient and responsive to any complaints we report. They are professional and always address any issues we raise.
Kanishka Narayan
Jul 13, 2023
Mr . Carlos has very great service he communicates and he is very respectful of my home
Rashard 30
Jul 13, 2023
Carlos is always very professional, nice and prompt to help. I appreciate his ability to problem solve and quickly implement solutions. He recently helped my toddler and I who were experiencing uncomfortable heat from a broken AC unit and we greatly appreciated his quick assessment and ordering us a new one. Thank you!!
Iamka Martinez
Jul 11, 2023
I'm a reaident here at Cortland Pentagon City,I have almost a year living here, I am very greatfull with Carlos service manager he is always very knowledgeable,everything he does he does it right,my experience with Carlos is always very pleasant and he is always smiling.
Natalia Vega
Jun 22, 2023
Rene was great, professional and efficient.
Chandler Erin
May 25, 2023
Living here is an absolute pleasure, not only is it very well located but the building and people are lovely! A big thank you to the new maintenance team that is patient, hears you out and is very attentive and especially a big shout-out to Carlos, Rene, Jesse, Lejix and Melvin who have been so kind!!
Maria Pamela Pelaez
May 11, 2023
Team and Sandi are amazing!
Kadija Cole
Apr 21, 2023
This review is for Carlos, the Service Manager. Carlos was in charge of maintaining my place in College Park, Maryland. During my three years there, I never had to stress or worry in my apartment, since I knew I could always count on him if I ever needed anything. I’m not really handy or good with fixing things, but he would always take the time to answer my questions and was great at communicating. When a major water leak occurred in my kitchen at 5:30 one morning, Carlos responded immediately and quickly discovered and fixed the problem. He then let me borrow a blower and two dehumidifiers to dry my place, and didn’t leave until my apartment dried out as best as possible. Considering how early in the morning it was and that I lived by myself, it meant a lot that he was there for me in that stressful situation. When we found out one afternoon that the water heater had to be unexpectedly replaced, Carlos took immediate action. I was surprised to find out when I got home from work the entire new unit had been
Benjamin Knepp
Apr 20, 2023
I have been very happy with the maintenance department specially with Melvin and his team with quick response to any issues that we had.
QueenM
Apr 20, 2023
Great person and great work
Christy Jones
Apr 20, 2023
Melvin and his team were outstanding!
John Cusick
Apr 20, 2023
I’m not sure how many words I could type but Melvin and his team are good awesome ppl who helps a lot. They deserve praises for what they do… thank you
Evelyn Diaz
Apr 20, 2023
Great experience with technician Rodriguez, recommended.
Endry Rosales
Apr 20, 2023
The building engineers of the complex are very helpful, especially the chief engineer Melvin. He has always been knowledgeable and efficient in his work
Tadashi Copeland
Apr 20, 2023
Team and Sandi and amazing!
Kadija Cole
Apr 20, 2023
Melvin and his team are awesome!! Very professional and efficient. I definitely recommend this company because of Melvin’s and his team.
Mike RV6J30
Apr 20, 2023
Timely, Courteous and Simple! Maintenance is always on time and respectful of your home when they enter. Carlos Solorzano in particular, He’s so understanding of the dogs I have and is always a joy! 10/10 would recommend!
K Thirus
Apr 20, 2023
The Cortland maintenance and property management team are superlative in service. They are knowledgeable, professional, meticulous in their work and always ready to resolve matters promptly.
Michelle Holmes
Apr 20, 2023
This was a great place to live. The staff was nice and had no problems with the unit.
Donovan Kelly
Apr 20, 2023
Amazing place and experience. Melvin was awesome and made the experience that much better.
Nelson Garcia
Apr 20, 2023
Melvin is very helpful, polite and always friendly!
Lily
Apr 20, 2023
Awesome experience with the maintenance team. Had an issue with some electrical stuff like some outlets and an AC at my apartment and Carlos, maintenance supervisor, immediately responded fixed the situation! I am pleased that it was a fast response and having one less thing to worry about !
Brian Olmedo
Apr 20, 2023
Melvin and his team are exceptional. The are very knowledgeable with the work being done and are very friendly.
J. Moreno
Apr 20, 2023
Melvin and his team are awesome. They are great at what they do!
Noemy Del Castillo
Apr 20, 2023
Melvin and his team are amazing!!
Jon K
Apr 20, 2023
Melvin is outstanding. Absolutely one of the best people I’ve ever interacted with
Matthew Ruhnke
Apr 20, 2023
Great experience with Melvin and his team, all have been very helpful and knowledgeable.
Chris Gomez
Apr 20, 2023
Very clean, and the maintenance people are always very friendly and efficient especially Rene.
Ada Reyes
Apr 20, 2023
Carlos takes great care of the property, very helpful and professional. Quick to respond and attentive!
Kati B
Apr 20, 2023
I wanted to stop by here and write this review to let you know how awesome and helpful Melvin was to us. his service was quick and efficient.
Nando G
Apr 20, 2023
I LOVE living here! Everyone is really nice and my apartment is gorgeous. It took a lot of work, but I have turned it into my personal paradise. The best part of living here are the maintenance people. MELVIN is so awesome!!! He really goes above and beyond. If there’s any issue, he fixes it right away. It’s hard to find good maintenance people like him.
Chelsea Lee
Apr 20, 2023
The maintenance team is awesome they have helped so much with my apartment! Carlos, Melvin and Jordan are great and I love how everything is there!
Tiffany Zambrano
Apr 20, 2023
Melvin Corea was a great help with my family navigating through a situation we had. A pleasure to work with
T Carroll
Apr 20, 2023
Carlos, Melvin, and Jordan are the best team in Arlington!
Chelsea Tejeda
Apr 20, 2023
The office staff are always on point with all matters and the maintenance staff are top notch as well they are the perfect team. Responsive, knowledgeable and kind. Just wanted to give a shout out to those in charge.
Diana Carter (Real Dynamic Accounting)
Apr 20, 2023
Carlos is very professional and reliable. Extremely easy to work with.
Michael Cross
Apr 20, 2023
Melvin is very professional, great quality work and was punctual!
Jennifer Acosta
Apr 20, 2023
I’ve lived in the building for almost 5 months and I haven’t had much trouble since I’ve been here. The reason is because maintenance team is on it whenever I encounter some trouble and are quick to get back to me after I request their help. I haven’t had that many issues, but when I do, the team is fast to take care of it. Thank you for your hard work!
Jonathan Menendez
Apr 20, 2023
Carlos, the new service manager is always eager to help. He has a positive actitud and high customer service standards. I consider, he is a valuable assets for the Cortland Pentagon City.
Jonathan Lopez
Apr 20, 2023
The new service team is great. They are on top of all the issues that arise and communicate well. Very happy with the new team
William Van Maele
Apr 20, 2023
Great place to live. Close to everything and great maintenance and office staff. Melvin is very helpful when issues arise.
Lorenzo North
Apr 20, 2023
The building engineer, Melvin, was very knowledgeable and helpful while dealing with an issue I needed help with.
enrique orellana
Apr 20, 2023
Melvin is the best!
Myra Bonilla
Apr 20, 2023
Carlos was very professional and meticulous. He has a very good work ethics. I was satisfied with the work he did.
PATRICIA PEREIRA
Apr 20, 2023
Melvin is an engineer at the building, he was great! Very professional and told me all about the buildings and the renovations that were being done. I even took a tour. I may be a resident by the end of the summer! Thank you!
Mr. White
Apr 20, 2023
Melvin is always responsive and he is very detailed oriented at his job. Thanks
Big O
Apr 20, 2023
Carlos, the new service manager is always eager to help. He has a positive actitud and high customer service standards. I consider, he is a valuable assets for the Cortland Pentagon City.
ivonne rivas
Apr 20, 2023
Melvin is always super helpful and responsive. Whenever I have a problem he’s quick to respond and has a solution. Thanks Melvin!
Matt Melgar
Apr 20, 2023
I been living here for some years now and it is unbelievable how drastically the service has improved. Anytime I have any issues Carlos has been great and resolved the issues in a very quick and timely manner. THANK YOU FOR ALL YOU DO
Lucky Wins
Apr 20, 2023
Melvin and Carlos are great team. They are the best!!!!!! Always making sure everyone in the building is satisfied. They are always on Point.
carlos gomez
Apr 20, 2023
Melvin and his team are a great asset to this community. Cortland Pentagon City is a great location
Robert Leach
Apr 20, 2023
Awesome area. Melvin and his team are great.
Manuel Giron
Apr 20, 2023
Great location amazing site team. Very helpful and accommodating.
Richard Paez
Apr 18, 2023
Very nice apartments with large balconies and nice amenities. Also the service is great. If you need something fixed just ask the service staff or put in a ticket online and its taken care of. The front desk staff is super helpful as well. Moving in is a breeze as they have dollies available and a service elevator.
Ethan Jones
Mar 28, 2023
Ive loved living here the last few years. Since Cortland took over, its made a drastic improvement. Appreciate the community manager Jordan and all of the staff!
Tee Casubuan
Mar 24, 2023
I wanted to stop by here to let you know Carlos was very efficient. He responded quickly and resolved a few issues I had with my apartment. I love the location here. Close to DC and plenty of things near by.
Mavara Gibbs
Mar 17, 2023
Love Cortland Pentagon city so much! Melvin is hands-down, the best maintenance guy I have ever experienced while living at an apartment complex.
Shelby Stallings
Mar 16, 2023
Melvin did a great job handling my issues I had in a timely manner. Would highly recommend living here solely because the property manager (Jordan) and Melvin!!!
Zack Haralambis
Mar 16, 2023
I have been living here for the last few months. This place is great, quiet, kept clean and peaceful community, still have some room to make it more better. During my move in I have encountered some maintenance issues in my unit however leasing office and maintenance staff helped me to resolve these. Carlos and his team was our maintenance tech on site and resolved my issues thoroughly. Carlos is always courteous, very attentive, always has a smile and willing to help. Thank you Carlos for all your hard work and we appreciate you & ur team. I also want to say thank you to the the complete community staff and Larone Potter for being very attentive and helpful.
Dany T
Mar 14, 2023
New maintenance manager/supervisor guy was super nice and thorough. And quick!! Thanks so much!
AejaVu (Aja)
Mar 14, 2023
I just want to say, Thank you Cortland for taking over. I have noticed a significant change, especially with the maintenance team. Melvin has been very professional and has always been able to help all my issues. Definitely would recommend.
Soy Linda
Feb 25, 2023
10/10 manger Melvin was very helpful, professional and polite. Ensured things got down in a timely manner
Anthony Rivas
Feb 24, 2023
I loved the craft cocktails! This is the most amount of people I have ever seen in one place- what a great comedy show. Bring these comedy guys back ASAP. Thank you Cartland!
Adam Shirer
Feb 23, 2023
Amazing comedy show and events
Rafif A
Feb 23, 2023
Their comedy show was great!!
Bojana Andrejevic
Feb 23, 2023
10/10 comedy show, bring ‘em back
Amanda Davi
Feb 23, 2023
I just love it! Great comedy show tonight. Good turnout and i love being in touch with the community with events like this and laughing with everyone. Thanks cortland for having this! More comedy!
Joelle El hajj moussa
Feb 23, 2023
Great comedy shows with an open bar! Brock and the super deep lineup were great. Come back ASAP!!
W S
Feb 23, 2023
Bring the comedy show back!! Woohoo
Triniti Hosein
Feb 23, 2023
Great experience with the maintenance team. Had an issue with the outlets at my apartment and Carlos, maintenance supervisor, immediately responded and took care of the problem. This is the second time I receive an immediate response from the maintenance crew
Vitaly Sherbina
Feb 6, 2023
This review is to acknowledge the impressive improvement on the maintenance team since Cortland has hired the new series manager, Carlos, about two months ago. I have been living here since Aug 2022, and my residential experience was great except for the maintenance part. To illustrate, before Carlos hiring, I had requested more than 20 maintenance tickets, some of them stayed unsolved for more than a month, some were closed without solving them, and the rest took more than three days to solve it, even for the emergency tickets. However, since the beginning of December I started noticing the changes. Most of tickets were solved immediately in the same day I requested them. And when it was an emergency ticket late at night, Carlos called me immediately and came to see how it can be solved. Thanks to Carlos, his great team, and all friendly staff of Cortland.
SAEED ALZAHRANI
Feb 1, 2023
This review is to acknowledge the impressive improvement on the maintenance team since Cortland has hired the new service manager, Carlos, about two months ago. I have been living here since Aug 2022, and my residential experience was great except for the maintenance part. To illustrate, before Carlos hiring, I had requested more than 20 maintenance tickets, some of them stayed unsolved for more than a month, some were closed without solving them, and the rest took more than three days to solve it, even for the emergency tickets. However, since the beginning of December I started noticing the changes. Most of tickets were solved immediately in the same day I requested them. And when it was an emergency ticket late at night, Carlos called me immediately and came to see how it can be solved. Thanks to Carlos, his great team, and all friendly staff of Cortland.
SAEED ALZAHRANI
Feb 1, 2023
Extremely grateful to a new maintanance team that is always responsive to any concerns that you might have! Carlos has it all handled perfectly and I’m extremely grateful to him for being so attentive to all the issues that I’ve had! The tickets were resolved extremely fast and I’m completely satisfied with the result of the work of this team! That’s a big part of living in any community! Moreover, the area is beautiful and busy with young professionals and all the staff is so attentive and professional. Thank you!
Alina Onikiienko
Jan 31, 2023
I’ve lived in the building for about 4 or 5 years. I have seen the owners change as well as the teams. Maintenance has been rough traditionally. However, this new team is on it. I have had some issues with my apartment, but the requests are resolved quickly. For example, I had my power out in the kitchen and living room. I tried restarting the circuit breaker but I couldn’t get it to work. Within 15 mins of me putting in a ticket, Carlos from maintenance comes in and fixes it like a magician. Extremely grateful for the amazing improvement on the maintenance team!
Justin Obra
Jan 31, 2023
I'd want to quickly thank Carols and his staff. I stayed for the weekend, and even though I had a problem with my key, they still made my stay quite enjoyable. The team responded quickly and addressed the situation quickly and competently. I plan to return.
Johnny Dasilva
Jan 31, 2023
5 stars to this place! Everyone has been amazing and great. They get things resolved ASAP. I will definitely be recommending Cortland to everyone. I love this place.
Ingrid Diaz
Jan 30, 2023
I would easily give this property a 10 star review if I could. 10/10 from Melvin C. and the outstanding maintenance team. As a particularly high standard demanding person, the Cortland team showed class and professionalism to all of my concerns.
Dutchess LB
Jan 27, 2023
I have lived in Cortland now for about a year. When I moved into the residency, they were under another management group before Cortland took over. I must admit the maintenance team could have been better, however, since Cortland Management has taken over. I began to see some steps in the right direction. The best thing they have done was hiring a new Maintenance head, Carlos. Since taking over the role, I have seen some major changes. Him and his team are friendly, polite, and professional. They will go the extra mile to get the job done. That shows a lot. Continue the great work!
Jonathan White
Jan 26, 2023
My name is Domonique I recently relocated back to the DMV area, as I lived here a few years back. I see they’re under new management. I like what they have done with the place, new lobby area, the amenities spaces. Dashe was my leasing agent who toured me, she was very helpful in assisting me finding a studio apartment as well as newer up coming renovations.
Learning Academy
Jan 26, 2023
What can I say about this property? Cortland Apartments are in a great location near the Pentagon and Pentagon City mall, and it’s also across the street from WholeFoods where I love to take my lunch break. This complex presents a very family-friendly environment, the management is down to earth and gets the job done right away that make everyone feel so welcome
Juanita Kelly
Jan 26, 2023
I am writing this review to give thanks to carlos (the service manager) and his team. I just moved in and they helped me replace everything that needed to be replaced.
khaled aldoukhi
Jan 25, 2023
This place is pet friendly, perfect for families with kids, it offers close and convenient places for everyone such as parks metro and places to eat within walking distance.
Ulises Alexander
Jan 25, 2023
Peaceful area, beautiful location, amiable people, staff, & maintenance. Keep it up guys..
Rakeda Gatling
Jan 25, 2023
I would recommend this apartment, it’s kept in impeccable condition and the staff has been helpful and friendly. Carlos the maintenance guy has helped address issues in my unit with professionalism
Carrie Coggs
Jan 25, 2023
Comfortable and quiet rooms with washer and dryer, parking garage, sky lounge for nice view, and grocery across street. Plus to me was being minutes from work too. Overall, my experience is the complete opposite of what other reviews have mentioned as customer service has been fantastic in showing me around and very helpful, of which Larone Potter was the one seeing me. Definitely recommend this place.
Jason
Jan 20, 2023
Wanted to give a google shout out to the two office team members Dashe and Jordan. Due to unforeseen circumstances out of my control I needed to move to another unit and the team made this transfer super easy for me. I can tell the Cortland team inherited some crazy stuff from the prior management company, and it takes time to fix everything, but their kindness made it a helluva lot easier. The maintenance team is hilarious and you can find them cracking jokes in the hallway. And of course the front desk crew is also awesome. Tbh I need to be better about asking their names but I’m gonna go ahead and say all of them are awesome. It’s important to remember while yes, prices are high, but compared to other units the pricing is very fair. I’m happy with the unit as a whole and applaud them for their hard work! If you want to live here ask plenty of questions and the team will tell you everything you need to know to make the decision to live here :)
Paterson Wolfgram
Dec 28, 2022
I had a great experience visiting this property, ask for Rome he definitely made my choice easier
Maddd Biz
Nov 15, 2022
Joined an awesome happy hour with over 12 comedies! Brock was such a great host! Must have this more often!
jane Beckworth
Sep 8, 2022
The stand up comedy show was great Brock was an awesome host and all the comedians were really funny!
Jason Thompson
Sep 8, 2022
Please bring this comedy show back. I caught the end and it was great!
Jeryl Covington
Sep 8, 2022
Comedy show was awesome, bring them back!
Michael Taylor
Sep 8, 2022
12 comedians, unlimited drinks, awesome comedy!! Great event! Please bring Four Corners Entertainment back!
Kaleab Ribbiso
Sep 8, 2022
12 comedians, unlimited drinks, awesome comedy!! Great event! Please bring Four Corners Entertainment back!
William Smith
Sep 8, 2022
The comedy show tonight was Such a welcoming experience, and I loved how i felt the community coming together.
Edman Puerto
Sep 8, 2022
Kylie and Brock were amazing! I’m a resident here in Arlington and Kylie did a great stand up. I actually walked in a little late and I met Kylie before without knowing she was the comedian, and she was just so sweet. Great laughs and a great time! Bring them back ASAP To S Eads!
Keily Arita
Sep 8, 2022
Just moved in from Miami a week ago. Tonight was a huge hilarious comedy show in the club room that blew us away! We didn’t know events like these were out there but this was right. Bring these comedy guys back again soon! Solid spot.
M Ahmad
Sep 8, 2022
Karen was so helpful and did everything possible to help me get an apartment. Caring, funny and am so lucky to have had her help!
Zak Roth
Aug 16, 2022
For approximately 3 months, I rented an apartment at the now Cortlandt owned location at 1221 S Eads Street in Arlington, VA. The location was fitting for me and I had access to many businesses in the area. Food (Whole Foods and Harris Teeter) and merchandise shopping (Pentagon Mall) was nearby. The building staff was efficient and welcoming. Special thanks goes out to S (forgive me for not remembering your name), Rome, Dasia and the distinguished gentleman who mans the front desk on the weekday evening shift. Your kindness is noted. V. Williams
Vincent Williams
Aug 15, 2022
Karen Pedemonte and Rome Potter are the most helpful people I have met while looking for apartments in Arlington. They are so sweet and kind that makes me feel like at home! Karen have help me and answered all my questions and Rome has showed me the amenities with so much detail and stating fun facts about the community!! I knew I have fount the right place to live. The amenities and the views are to die for. I can’t wait to start living here next week.
Brenda Barboza
Aug 10, 2022
Karen Pedemonte is the best leasing agent ever! She is kind and very informative. The process was seamless and overall a great experience. I would highly recommend contacting her for assistance.
Kiara Mckellar
Aug 4, 2022
Ms. Karen, is a Strong Asset To this Company. She was Highly Professional in explaining all the details of different apartments for Rent. I am a Senior Retired Vietnam Army Nurse and Karen made me feel honored to have serve my Country. Definitely Ms. Karen, needs some type of an Award For representing your Company.
Norma Harvey
Aug 4, 2022
Omg, let me just say I don't receive too many great experiences when I'm looking for a new place to live. But, this one was exceptional. My leasing agent was Karen. She definitely did her thing. She was very informative, warm, inviting, and knowledgeable. The amenities that come with this property are phenomenal. The apartments sell themselves , but it added a great touch to have Karen assisting me today.
Pamela Dolan
Jun 22, 2022
Ms Janet is a pleasure to deal with. All the front Desk staff are lovely, especially John and Mia! I will rent here again.
L M
Jun 21, 2022