The maintenance crew is so professional and fast with service request. I put in a service request the night before and they showed up the next morning and fixed my AC immediately. Shoutout to Damon, super kind and professional and I appreciate his service.
MouseCop 02
Jun 10, 2026
As a first-time renter, I was nervous and unsure of what to expect, but the leasing team made the process so easy. A special thank you to the gals in the office—Krystal, Sharon, and Maryssa—for their patience, guidance, and support. They answered all of my questions and helped me feel confident every step of the way. I truly couldn’t have chosen a better place for my first apartment, and I’m grateful for how welcoming, friendly, and helpful everyone has been. Thank you for making my first renting experience such a positive one!
Karin S
Jun 3, 2026
We put in a maintenance request last night and Damon just came by to take a look at our A/C this morning. He was friendly and quick to find a solution, and even came back to replace our filter
Matt Omelanczuk
May 27, 2026
I am proud to call Cortland Grand River my home. I have had nothing but positive experiences here. Marissa was wonderful during the leasing process. The maintenance staff is always knowledgeable and go out of their way to address any issues you are having. I really love living here !
Cheryl Mathews
May 25, 2026
I can say the maintenance with Damian has been great!!
Raquel Hamm
May 18, 2026
I moved into my new apartment recently and wanted to give some recognition to the team at Cortland Grand River. Thank you Sharon, Marassa, and Krystal! The experience has honestly been one of the smoothest rental experiences I’ve had. From the application process to move in, communication has been clear and professional. Maintenance requests with Damon have been handled quickly and he was genuinely a pleasure to work with. The property itself is kept clean and it’s refreshing to feel like residents are actually valued! Finding a place that feels like home is important and the team here has made that transition much easier for me and my pups. Grateful to be part of this community and appreciative of the work the staff puts in every day!
Rachel Sussman
May 11, 2026
I requested a maintenance service for my light bulb in my bedroom, Damian was very professional and friendly, came in and got me new bulbs , the service was quick and handle with no issues.
Jonathan Rivera
May 6, 2026
My partner and I just moved in and have been loving it so far! Very friendly staff; Maryssa in particular was very helpful throughout our entire move from giving us our tour to checking up after we moved in she has made it a very pleasant experience. The community is nice and quiet and the location is great also!
India Anderson-Thomas
May 4, 2026
Damon from maintenance was awesome! Wish there were more than 5 stars on here for him. He was super knowledgeable, helpful, and kind. He helped me with my garbage disposal and made sure that he came by before his work day ended. I truly appreciated his help and willingness to help before the end of his day. Thank you Damon! Keep being awesome!
Alexandra Daley
May 1, 2026
I enjoy the silence at night at the community. The maintenance team and office girls are amazing especially the new guy in charge. Best service and so glad we are treated like we matter! Everyone can learn from them. The newest team tends to our needs alot faster then the previous workers. I don’t love the trash service provided or the charge.
Kris J86
Apr 22, 2026