Nice apartments and Great staff!
MelBeenReal Productionz
May 16, 2024
I've lived here three years. The grounds are beautiful and I love being so close to the dog park and walking trails. Maintenance is top notch. Edson makes sure requests are not only taken care of but that you are happy with the work. His team Jacob and Josh are visible throughout the complex and always willing to listen when I have questions or concerns.
Elaine Draper
May 15, 2024
I've been living at Fountain Wood for six months and I have to say, I have absolutely no complaints. It's amazing, especially Ciara!
jasmine cannon
May 15, 2024
I’ve lived at fountain wood now for 2 months & I have to say it’s a very peaceful community & service from staff is top notch.
Josh Palencia
May 15, 2024
Ciara is the best staffing member I ever had and she needs a PAY INCREASE...ASAP!
craig stroughter
May 14, 2024
I recently had an issue in my apartment, and I have to give a huge shoutout to Edson, the maintenance manager. I had a leaking faucet that was causing quite a bit of hassle. I put in a request, and to my surprise, Edson showed up within the hour. He was not only prompt but also extremely professional and courteous. Edson assessed the situation quickly and had the problem fixed in no time. What really impressed me was his attention to detail and the way he explained what had gone wrong and how he fixed it. It's clear he takes great pride in his work and cares about the residents. The overall experience living in this apartment complex has been fantastic. The facilities are well-maintained, and the common areas are always clean. Any maintenance requests I've made have been handled efficiently and effectively, thanks largely to Edson's hard work and dedication. If you're looking for a place where you can count on quick and reliable maintenance service, I highly recommend this complex. Edson and the team here mak
Anonymous
May 14, 2024
Apartment Ratings
I've been living here for about 3 years now, and I can say I don't really have much to complain about my apartment. It is newly renovated, and I always get compliments about the property and the homes here. I do want to also add the staff is amazing from the maintenance guys to the ladies in the office. Just to name one in particular is Ciara, as long as she has been here, she has always been a great help and will go above and beyond to make sure the job is done. I had an issue that was solved the same day, or as soon as the next day. She is good at making you aware of issues that can't be resolved right away and do her best to communicate the issues as they are presented to her.
Amanda Robertson
May 14, 2024
If you like a well kept, quiet place for your family I HIGHLY recommend this place! So convenient being so close to the park and local stores around the area, the property is well maintained if there’s an issue they are there immediately to fix any problems without you having to hassle them! So happy I moved here!
Anonymous
May 14, 2024
Apartment Ratings
Wonderful people to work with!
Julie Crabtree
May 14, 2024
This property is top notch very clean was blown away by the professionalism of the property manager Desiree she runs a good property this manger not like the the other property managers this lady listens is very personable and professional I thought she might be a owner or something wasn’t sure.,this place would be a awesome place to call home …
Jerry Brown
May 14, 2024
I love this location near the airport and dog park plus the staff is very friendly and knowledgeable!
D Carter
May 14, 2024
I would like to add a great review for Ms. Ciara in the front office. She has been a great help to our family ever since we met her. She have been so helpful when we come to her for information or concerns. Honestly, she have been providing good customer sevice and communication to the whole family. She looks after my girls just like they are her family. She has been proactive and try to solve any problem we have soon as possible. She is good with following up to see if our concerns were resolved. The maintenance team always responds in a timely manner.
Thomas Wells
May 14, 2024
Fountainwood is a very clean environment and the management is awesome
Apr 22, 2024
Apartments.com
(Earlier in 2024) Terena has been very very helpful and honest when I toured the property! While I am not able to sign a lease yet, I look forward to signing a lease soon! Update (4/8/2024) I now have lived in the complex for about a week, and while there were several odd issues in my apartment during move-in (all fixable issues), maintenance has been fast and efficient with each request I send in! I'm thankful that I am not encountering pests or anything of that nature as my last apartment was a nightmare. Things that I really enjoy about management here at Fountain Wood includes: -the ability to text/email the office (they don't always get back very quickly at times due to people visiting them physically in the office, but they always respond at some point. (They fixed my fob access issue over text which was cool!). -the newsletters and information they send out for the community helped me be more aware of things going on around the complex, such as watching out for solicitors as it is a no solicitation pro
Calista Renfro
Apr 8, 2024
Ms. West was an exceptional guide during my tour of this community. The location was stunning and the newly remodeled units were impressive. I'm excited to become a future resident.
Bren'ee Raiden
Mar 15, 2024
This is a very nice community, we were welcomed by Terena upon arrival. The office was nicely decorated and smelled amazing. This was not just a tour, it was an "experience"! Terena was very knowledgeable about the community and amenities. The gym was nice, the pool area gave resort vibes! I loved the community room as well! We looked at a 2bed/2bath unit. The unit was a little too small for us, the kitchen was on the narrow side, the coat closet was narrow as well. The closet space in the rooms was decent (less in the guest bedroom), not as much as we've seen in the DFW area. I love that they have an Amazon hub on the property. It also seemed really quiet and definitely well kept. This community is also very close to DFW. Thanks Terena for showing us around, she's definitely a gem!
MICHELE
Mar 13, 2024
The Team is amazing! Terena covered everything thoroughly
Nicki G
Mar 1, 2024
My experience was amazing. My leasing agent Terena Moore explained everything to me throughly and answered all of my concerns.
Luciano Arroyo
Feb 26, 2024
Terrena was very informative and helpful, walked me thru everything I needed to know. Exceptional service !
Melissa Diaz
Feb 21, 2024
Awesome tour , community was very nice over all grate experience.
Vanessa Lopez
Feb 21, 2024
I have 3 year here and I love it a lot the place.
Adolfo Salinas
Feb 19, 2024
I recently moved in, Terena is the reason why I decided to make this home! Enjoying my apartment!
L Salazar
Feb 18, 2024
Property is very nice. Always maintained. I've had the pleasure of meeting Jacob. Very professional 👏 and kind.
Isaac Beltran
Feb 16, 2024
Omg Terena Moore was wonderful excellent customer service and very outgoing and a great person
Tiffany Harris
Feb 16, 2024
I just moved here, it's a wonderful place and all the team here helping me from day one ...Ms Terena I am so grateful for her ... I am out of state and she helped me a lot .... And Jacob thank you so much for taking care of the maintenance work I requested immediately.... Thank you so much 🙏
Mahilet Ayalew
Feb 14, 2024
I LOVE the fitness center and the yoga class on Saturday! The staff is super friendly and maintenance requests are handled quick too.
K Wade
Feb 14, 2024
Great price and location.
Plant Guy
Feb 13, 2024
Fountainwood is a lovely complex that encourages a sense of community among it's residents. The office staff are friendly and professional and respond quickly to any issues you may have. I highly recommend them for your next home.
Verified Resident 1222834
Feb 3, 2024
Apartment Ratings
Terena was spectacular, she attended to our every need and made sure the community felt like home throughout our entire tour.
Yesmarie Vizcarrondo
Jan 23, 2024
Certified
Lameck Nyabuto
Jan 2, 2024
Terena truly did an amazing job. She showed us multiple different units, so that we were able to get a feel of how the 1st and 2nd floor compared. We were able to view the Mccormick, and the mid-cities floor plans. Some of our other tours weren't able to show us the floor plan we would be living in, and that was frustrating. We aren’t local, and she gave us suggestions for wi-fi, electric companies, etc. We went around the whole property, and that gave us a good understanding of the area. She was extremely helpful with all of our questions, and made us feel at home. We had 4 other apartment tours that day and out of all of them she was the most knowledgeable, friendly, and welcoming person we had worked with. I truly appreciated the way she conducted our tour. Thank you Terena!
Ashlyn Roesch
Dec 30, 2023
Terena has been very very helpful and honest when I toured the property! While I am not able to sign a lease yet, I look forward to signing a lease soon!
Calista Renfro
Dec 11, 2023
Amazing just amazing energy and atmosphere Will recommend top notch staff and ms west is the best
Benjamin Kelly
Nov 24, 2023
I’ve been touring a lot of different places and I have to say Ciara has been the most memorable tour she’s very knowledgeable and really sold her property. I look forward to becoming a member of Fountain Wood.
jasmine cannon
Nov 16, 2023
My experience at Fountain Wood has been excellent. Thanks to Ciara West, I was able, without issue, to move into my new unit.
Kwaun Felton
Nov 16, 2023
Terena has been very helpful with the application and move in process.
Eissen Nava
Nov 16, 2023
Ciara was very helpful. She was able to provide detailed information on the apt. Looking forward to making a final decision
Jozef Whitehurst
Nov 16, 2023
All of my maintenance request have addressed in a proper time. Very satisfied with the whole staff. I had a maintenance request & it was addressed same day with no delays. No complaints from me satisfied all around.
Anonymous
Nov 16, 2023
Apartment Ratings
I highly recommend these apartments very clean and so quiet the staff is very friendly and helpful maintenance staff is great super fast on work orders
Oso4life Usa
Nov 16, 2023
I love Fountain Wood so much! I have been apart of this community since May. The staff is amazing, very quick at coming up with solutions and executing them! Jacob is very friendly and awesome, always takes care of anything that I need!
Anonymous
Nov 16, 2023
Apartment Ratings
Terena Moore was great!
Allison Sartin
Nov 16, 2023
The facilities and amenities are top notch and the staff is great. Very tranquil areas, good surroundings, and the pool is excellent. If you never lived in the Euless area it's a straight shot anywhere in the metroplex and this is a great place to start the adventures from. I would definitely recommend Fountain Wood to friends or family.
Ernie T
Nov 15, 2023
Ciara is great in the office, she very accommodating with any request you need. She really shows concern and care for the tenants here at Fountainwood. She’s amazing!
Keonna King
Nov 15, 2023
Love this property and the staff!
Kamie Harrison
Nov 15, 2023
Gran lugar para vivir , un agradecimiento a Edson , que soluciono rápido mi problema q tenia en mi apt , es muy amable y eficaz !!
nach jimenez
Nov 15, 2023
Love my new home. Valerie made my move easy, moving from out of state can be difficult.
Phillip Palacios
Nov 15, 2023
If I could do 4 1/2 stars I would, but I can give the staff 5 stars especially Ciara, I have been here 3 years now, and since Ciara has been here she has always made sure to go above and beyond to help in every way that she can. Thank you for being exceptional at what you do here at Fountainwood. To speak on the service team, I have had quite a bit of issues here and there but Jacob has been awesome at making sure things are taken care of, and is very communicative and knows what he is doing. I hope to continue to stay here at Fountainwood and refer others but a few things that would be nice to change or consider is making this a gated community like a few others, valet trash pickup, and maybe figuring out a way to sound proof the apartments especially if you have someone living above you. Thank you to all the Fountainwood team but especially Ciara and Jacob for all you do here. ☺️
Mandi
Nov 15, 2023
I have lived in this apartment complex for 15 years. That should say it all. Last year (2022) all apartments were upgraded with complete hardwood floors, new appliances and new cabinets. The best thing about Fountainwood is location location location. Easy to get to anywhere in the metroplex in 30 mins or less. Quick responding maintenance staff, friendly office staff, well maintained public space and well kept apartment exteriors make it a comfortable living. I love living here.
Deepanjon De
Nov 15, 2023
Ciara has been very sweet and helpful with my move in making me feel more comfortable. However this place doesn’t need much since it’s already been a nice apartment to move too.
jason king
Nov 14, 2023
Just moved here last month. I love how quiet the area is and how close it is to stores and stuff. I hope to stay here a while. Rent not too bad compared to most places plus its a Cortland place so its always nice.
Anonymous
Nov 14, 2023
Apartment Ratings
My husband and I moved to Fountain Wood in late August and the experience we’ve had so far has been amazing! Terena, Ciara and Valerie the women in the office are always happy to assist with whatever we need or any questions we have. Terena puts together fun little events to bring the community together like Wine Down Wednesday or tonight Taco Tuesday there is going to be a taco truck in front of the leasing office! The maintenance issues are handled in a timely manner and the maintenance guy Louise is great! Everybody that works here is so warm and welcoming!
Kellie Ruth
Nov 14, 2023
This is such a cute and charming apartment complex. It is an older build, but Cortland has really turned it into something great. I love the large dog park that is just right across the street. The pool area is perfect and the office staff ladies are so sweet.
Anonymous
Nov 14, 2023
Apartment Ratings
Even though I just moved here a few months ago it has been a good experience. Terena and Ciara are a great team.
Dana Flores
Nov 14, 2023
My leasing agent is awesome and the staff is great!!!
Leslie Williams
Nov 14, 2023
Amazing office staff. Have been enjoying my time in this community, the events are great. Love the Saturday morning Yoga also.
Debra Brown
Nov 14, 2023
The staff was very friendly! They were hreat
Danielle Jack
Oct 26, 2023
Terena is phenomenal at her job. Super relatable and sweet. I needed to move in 2 days and she made it possible. I can't say enough about the office staff and the community. I love the community events that are held for the residents. Keep up the good work Fountain Wood!!!
Anna Lopez
Oct 26, 2023
This team is awesome!
Jim Wheeler
Oct 26, 2023
I have been a resident here for quite sometime and I love it very much
Oct 15, 2023
Apartments.com
Updating my last review since meeting the latest manager, Val. She is just as great as Aaron and Carla were and so helpful! I love this location near the airport and dog park plus the staff is very friendly and knowledgeable!
D Carter
Oct 12, 2023
If you’re looking for a place to call home check out Fountain Wood Apartments - Terena my leasing agent went above and beyond what was expected to help me find exactly what I needed at the time I needed it. She showed me the property and gave me valuable insights on what Fountain Wood had to offer. She was extremely accommodating regarding schedule viewings, and making herself available on short notice when it necessary or if I had additional questions and concerns. I can go on and on about her stellar customer service and positive attitude. Thank you Terena!
Troy Williams
Oct 10, 2023
Love the community and staff!
Gaby Renteria
Oct 9, 2023
I absolutely love living here. The manager and staff know how to make you feel important. 🤗 AWESOME CUSTOMER SERVICE...
Leslie Williams
Oct 4, 2023
In my search for an apartment, I wanted to give Fountain Wood a look. My initial visit I was turned away, but decided to revisit after talking to Makayla over at Cortland. I was met by Terena and she was a joy to tour with. She listened to what my needs were to help show the floor plan that would be right for me. She let me get a good feel of the property, and was helpful with suggestions since I am downsizing. Contact Terena over at Fountain Wood if looking in the area. This location is definitely in my top 2 to choose from. Thanks for the great and personable service!
Sameerah Mills
Sep 13, 2023
Beautiful property. Happy to live here. Quiet. No bugs. No trash that we’ve seen. Helpful staff. The grounds are well kept. For what we’re paying it seems worth it compared to where we used to live. Well kept.
Verified Resident 1178899
Sep 10, 2023
Apartment Ratings
Val is the best. Wonderful experience
anne wright
Sep 8, 2023
I don’t live here, but I am highly considering moving! Terena gave me a tour, she was a great guide and she was extremely personable!
Nia Mitchell
Sep 8, 2023
I’d like to highlight how efficient and well knowledge Jacob Garza is in the maintenance department shows a lot of pride in his work & always is very pleasant.
Jessica Velazquez
Sep 8, 2023
Staff is northing short of amazing! Great experience.
Summer Settle
Sep 8, 2023
Wonderful staff! Wonderful property! Wonderful wonderful wonderful!
Ericka Martinez
Sep 8, 2023
I absolutely love Cortland Staff! They are very friendly and they work with you! Best community I’ve lived in!!!!
Rene Shamlin
Sep 8, 2023
The office staff was extremely professional and helped me with my questions. Moving in next month!
Karina Fernandez
Sep 8, 2023
Awesome fella named Jeff really helped me take a look at this beautiful property Ready to get them keys to my new place Definitely family friendly
Librian Williams
Aug 12, 2023
I had an exceptional experience with Jeffrey at Courtland Fountainwood. His attentive and professional approach made my move-in seamless and stress-free. Living here is truly amazing, with its exquisite surroundings, top-notch amenities, and a warm sense of community. Jeffrey’s personalized assistance stood out, ensuring every detail was taken care of. The attention to detail in the apartments is impressive, and the tranquil green spaces create a serene atmosphere. From the well-equipped fitness center to the inviting communal areas, the quality of life here is unmatched. I highly recommend Courtland Fountainwood to anyone looking for a sophisticated and enriching living experience.
Kenneth Wells
Aug 12, 2023
Been here for six months, I wanted to highlight the service team. They are great! From the upkeep of the property to the how efficient they are with the work orders, especially Jacob from the service team, he rocks! Put in a few work orders and he got them taken care fast. Always seem to make sure the property is looking great and glad I chose to live here.
Amber Garza
Aug 12, 2023
Absolutely beautiful property. I can not wait to move in. The property was shown to me by Jeff Echols and he was fantastic and answered all of my questions. If your considering this area reach out to Jeff “Fleece” Echols for your private showing .
Patrick Sullivan
Aug 11, 2023
Awesome fella named Jeff really helped me take a look at this beautiful property Ready to get them keys to my new place Thanks Fleece
Librian Williams
Aug 11, 2023
Amazing place to live! Jeff has been a pleasure to work with and has made our time here unforgettable!
Aleli Matias
Aug 2, 2023
Can’t wait to move in. The office people have been so friendly and helpful!
Nohelie Rodriguez
Aug 1, 2023
I love the community!
Joanna Abreu
Aug 1, 2023
The new team has been wonderful.
Joseph Gonzalez
Aug 1, 2023
I have lived here before so wanted to come back when I needed an apartment again. It is well maintained and the landscape is very welcoming. Also being able to walk to Bear Creek Park is a big plus for me. I can go out my door and be at the park.
Verified Resident 1164093
Jul 28, 2023
Apartment Ratings
We are not residents at Fountain Wood but we do plan to move our daughter in based on the experience we had with the staff. We were looking for a safe, accessible place for our soon to be college student and when we saw Fountain Wood, we thought the location and property would fit that need. Both my wife and I felt an immediate sense of comfort when we were met by the leasing agent Terena’s warm and welcoming smile. The excitement she had while showing us the property and explaining our options, made us feel like this is a place we can trust for our child’s first apartment. Not only will we be moving her in, but we will definitely tell people about this place. Thank you Terena for being kind and courteous to us!
Bunk Ham
Jul 28, 2023
It’s always a breath of fresh air meeting someone who is genuine in helping and answering questions. I came in only asking about the property and availability. Terena not only showed me several options, she explained the process of the application all the way to the move-in. She even told me when I would need to set up utilities! I’m not from Texas so this whole apt hunting has been overwhelming, coming across Fountain Wood and Terena was a God send!! If you see this Terena! Thank youuuuu!
Ciara Randall
Jul 28, 2023
I've toured many places in my search for a home but I have not quite had the experience like I did today Terena is incredible! very personable inviting presence she deserves a promotion!! I truly got a feel for the property she left no questions unanswered.
Siphiwe Banda
Jul 3, 2023
I have had the pleasure of working w/ Felipe from the maintenance department on several occasions. He always has a positive attitude and understands the sense of urgency no matter how small the repair may be. Truly an asset to the fountain wood team!
Kerry Shea
Jun 28, 2023
I recently toured the property and was impressed with the cleanliness of the office and the overall community/amenities. I had a comfortable feeling. The staff was welcoming and answered my questions about the property and the process.
Marla Cooper
Jun 23, 2023
Mr. Jeff, Addressed my concerns because I was a bit concerned about going forward with my lease. I love where I live and didn't want to move until I purchase a home. He welcomed me into his office and reassured me that I had nothing to worry about and actually listened. I'm happy and content and I renewed my lease with ease. Thank you so much (:
Baps62@aol.com
Jun 22, 2023
Apartment Ratings
I had the best experience on my tour everyone in the office was so kind and helpful!! And the amenities are very well kept and clean!
georgia long
Jun 22, 2023
I love her !! She is nice and was very helpful .
marlicia francis
Jun 22, 2023
I lived here for 2 years before moving to a home. They complex was very nice and unkept well. My neighbors were quiet which was a plus. The location was great. Close to many shops, restaurants, etc. and even very close to the airport which was convenient.
Donavon Martin
Jun 22, 2023
Cortland Fountain Wood has been an amazing experience for my family. We enjoy so many things here from the amenities to the staff. 5 stars!
dyl martin
Jun 22, 2023
Felipe never ceases to amaze me! (:
Kai Villa
Jun 22, 2023
I am thankful for the staff at fountain wood, everyone is so nice and helpful. Felipe is great and awesome at what he does, a very hard worker with a smile on his face, very much appreciated!
Taylor Villa
Jun 22, 2023
I had an apartment tour here, and all of the office staff were incredible! So very kind and welcoming, and the apartments themselves are well taken care of.
Layne White
Jun 22, 2023
Absolutely loved this property had the best tour. Units were absolutely nice and spacious and up to date.
Aajaylaya Bragg
Jun 12, 2023
Such a beautiful property and the team is simply amazing!! I enjoyed the experience provided by the manager, Jeff Echols! Would highly recommend!!
Dolce Vita
Jun 9, 2023
My wife and I toured the property, checked out the facilities, such a welcoming experience. We were greeted by the property manager who helped answer all of our questions as we are new to the area. Looking forward to the next steps.
Andres Cruz
Jun 9, 2023
Toured the property, the staff was great, considering moving in!
Miguel Sapeg
Jun 9, 2023
This property is one of the best properties that i have ever seen. The pool is beautiful. The gym is spacious. The management team is professional and yet friendly, and are always helpful!
Ray Ray
Jun 8, 2023
Beautiful, clean and very friendly place
Diana Sapeg
Jun 6, 2023
I’ve called Cortland Fountainwood home for nearly a year now. Since arriving, the team (Logan) has been helpful, understanding, and gracious. Each and every time I’ve gone to their office or contacted them through email, they have been responsive. Even the repairman who worked on my AC was honest, kind, and a pleasure to talk with. The property is well-maintained, and the residents are respectful; it’s a quiet complex. I would rate my stay at this property 10/10 and wanted to say a special thank you to the manager, Jeff, for my parting gift. I wish you all the best. Thank you!
Charles Tyson
May 30, 2023
We love our floor plan but feel as though some updates could be made to the apartment itself (Air Conditioning, Blinds, Leaks, Patio door locks,etc.) We’ve had issues repeatedly with our AC over the past few weeks, going from leaking, to partially not working, then completely broken with no air. One bedroom still doesn’t get that much cool air movement, which we were told was just due to the floor plan and nothing can be done about it. The AC fan is also very loud which we were told can’t be changed. This would have been something we would like to have known before moving in. The appliances are nice, aside from some minor malfunctioning, but were fixed by maintenance. Our unit could’ve been cleaned more thoroughly before move-in but overall was in good condition. The staff has been very nice and has been available to handle most issues. Maintenance staff is helpful but we have had issues with them entering without knocking and leaving our door open, knowing we have a cat. This is something that I hope will ne
Verified Resident 1144754
May 28, 2023
Apartment Ratings
I love the community and the management, logan is the best
emmanuel guillen
Apr 28, 2023
I have had a good interaction with Jose, a nice and hard worker. He explained and gave a wholistic answer to my concerns. He does know what he is doing. Good professional. I can recommend here any day any time. Keep it up!
Abimbola Mitchell
Apr 28, 2023
Awesome maintenance staff, Jose came and serviced my apartment and was super friendly and reliable. Amenities are well maintained & clean always!
Michelle Garcia
Apr 28, 2023
Fountain Wood maintenance team has really improved and has provided excellent service always. Thank you to Jose G. who was super efficient on a maintenance request I had placed.
Andrea Garcia
Apr 28, 2023
Friendly staff, quick turn around times for any questions I had regarding leasing.
Andie Rivas
Apr 28, 2023
I recently did a walk-through of an apartment with Logan and had a great experience. She was very informative and helpful throughout the process. I appreciated her attention to detail and willingness to answer all of my questions. Overall, I would definitely recommend working with Logan if you're in the market for a new apartment!
Hailey Parsons
Apr 28, 2023
Very nice community! I was looking for an upgrade and I think I found it. Shout out to Logan she was very kind and informative when showing us the property. 5 STARS!
KingBass Records
Apr 28, 2023
Logan helped us out took us around the property, answered all the questions we had. We are looking for a pet friendly place. She was wonderful and kind.
Steve Favalora
Apr 28, 2023
I Love This PLACE, It’s Just Excellent ‼️
Merriwether Doug
Apr 27, 2023
Logan was super helpful!!
Elizabeth Espino
Apr 27, 2023
Logan was super friendly and extremely helpful!! Thank you so much!
Blossomheart925
Apr 27, 2023
Logan has been so nice and thoughtful!!
madison wylie
Apr 27, 2023
Thank you logan for all the help!
Maria Rangel
Apr 27, 2023
Logan was a big help with everything!
Bryan García
Apr 27, 2023
Had a wonderful experience, Logan is absolutely the sweetest, and the community is great! I love it!
alejandra solis
Apr 27, 2023
Logan was amazing we talked sm about all types of things the best way to connect with a customer is to get to know them!
talha baig
Apr 27, 2023
Logan was great, thank you for the help
Cory Baker
Apr 27, 2023
Logan was really helpful throughout everything! Great community 👍
Beth Jones
Apr 27, 2023
I absolutely loved my experience with fountain wood. The staff was amazing and helpful. Answered all of my questions!!!
Rebekah McCoy
Apr 27, 2023
Logan is amazing!!!!
Julie Box
Apr 27, 2023
A lovely place to live
Mark Williamson
Apr 27, 2023
Beautiful place to live and a nice community..
Brenda Williamson
Apr 27, 2023
Love the amenities! The pool and resident lounge area was beautiful.
Kamryn Johnson
Apr 27, 2023
Logan was the BEST!!
Dusty Cash
Apr 27, 2023
La guerita de enfrente fue muy buena onda asta le hablo a alguien para q traduciera q muy bien servicio!
Alex Ramos
Apr 27, 2023
My family and I really enjoy living here and the staff is absolutely amazing! Would highly recommend.
Jonathan Berry
Apr 27, 2023
Community is extremely well maintained. Very impressed with the overall upkeep of this community!
Kristin Hollingsworth
Apr 27, 2023
I love how conveniently located this community is! Logan was extremely helpful when I visited. Definitely in my top 5!
Kelsie Thomas
Apr 27, 2023
I love these apartments! The maintenance team is awesome and so is the office. Logan is always so helpful. I definitely recommend living here!
Crystal Holloway
Apr 27, 2023
Thank you to Ciara West. It was a pleasure to meet with you. Had an awesome experience with the tour. It's definitely a top contender. Thanks again.
Ro Hol
Apr 27, 2023
I've been apartment hunting for a few months now!! And i came across this complex and Logan was very helpful and respectful when I went to the office she showed me around the complex, looks like I've found my home for now. I would definitely recommend this apartment complex to family and friends and tell them to reach out to Logan or ask for her!
valery
Apr 27, 2023
Logan was great and gave helpful information… plus great customer service!
Melody Hall
Apr 27, 2023
What a nice complex! The staff was also really friendly and welcoming! Logan was the one to help me!
Morgan Kendrick
Apr 27, 2023
The staff and manager was super friendly and nice as I went to look at an apartment. All my questions were answered and there was no beating around the bush about anything. Never been to an office that was so neat and clean.
Marissa West
Apr 27, 2023
The best maintenance staff...requests are handled immediately and the team is always professional!
BJ Daily
Apr 27, 2023
Toured the facility, management and everyone I encountered was super friendly and helpful. Facilities were very clean and updated.
Andrea Garcia
Apr 27, 2023
Maintenance is fast, and efficient
Uchenna Onyekwelu
Apr 27, 2023
This place looked amazing unfortunately it’s a little to far for me and hubby to commute to work but staff was super helpful & Logan was amazing ❤️
Lorena Witcraft Montalvan
Apr 27, 2023
I just toured with Logan and she was very informative and took the time to make sure I had all the information I needed.
Stephanie Dedrick
Apr 27, 2023
Ciara was a great help
Kishawn Coleman
Apr 27, 2023
Felipe Villa positively contributes to the performance of the team through his high-quality work. He's very empathetic and prioritizes any problem, whether it be big or small and adapts to any situation. Most importantly, he is a reliable worker who is always there when you need his help!
Kai Villa
Apr 27, 2023
I had a great experience, Logan helped me out and walked me through everything.
Jovanna Silva
Apr 27, 2023
Great curb appeal! The office staff is extremely friendly and Ciara is amazing. Definitely made the right choice applying here!!
Jaime Castillo
Apr 27, 2023
Felipe is very dedicated and an experienced maintenance man, he does a wonderful job and is very passionate with what he does.
Kathy Villa
Apr 27, 2023
Maintenance staff is incredibly helpful and fast at servicing
Dina Rivas
Apr 27, 2023
Logan is always so helpful!
Chloe Torres
Apr 27, 2023
Toured the apt.’s this weekend very clean and friendly staff.
Bryan Richardson
Apr 27, 2023
I would rate these apartments 10 stars if I could! My kids seemed to love it as well. Thank you Logan for a great walkthrough!
Dani Nicole
Apr 27, 2023
Logan was very professional and helpful. Apartments were beautiful and spacious. Couldn’t recommend Fountain Wood enough!
Ashleigh Reyes
Apr 27, 2023
Nice looking apartments. Logan was very informative and nice during mine and my wife’s tour
Jasper Gonzales
Apr 27, 2023
Beautiful property I love it , Ciara was really great she was very helpful and kind , she answered all the questions I asked .I highly recommend this property. Thank you so much Ciara for all of your help !
felicia howard
Apr 27, 2023
The maintenance staff is very hard working, John is so friendly and always greets me and my dog.
Amy Lee
Apr 27, 2023
Loved the atmosphere here and appreciative for Logan. Very helpful!
Haylie Gatica
Apr 27, 2023
i came in for a tour, Logan was very professional and friendly. She took her time answering any questions i had. The community is beautiful and well kept. I see these being my future apartments. thank you Logan!
Jersey Leigh
Apr 27, 2023
Logan showed me around this beautiful property. The amenities and floor plan were fabulous! Can’t say enough good things. Logan took her time to thoroughly answer all questions that I had and was a big help In my decision to move (:
Cali Darst
Apr 27, 2023
Love the community and Logan was super helpful!!
Deja Albers
Apr 27, 2023
I most definitely give Aaron C. a five star!! He is the best, would definitely recommend him !!
Shatari Verge
Apr 27, 2023
Beautiful community. Everyone is super friendly and wasn’t pushy, amazing experience!
Anthony Richardson
Apr 27, 2023
I had a tour with Ciara and it was the best one I’ve ever had. Normally tours seem so rushed but she made me feel completely comfortable with all the questions I asked and genuinely got to know me and everything I needed. She’s the best!
Leonardo Saldivar
Apr 27, 2023
This is one of the best place I have toured thanks to Logan for assisting me with the things I needed she is amazing!
Hillary Flores
Apr 27, 2023
Logan was wonderful. She took her time with us, answered all our questions and was very friendly and knowledgeable!!
Apr 27, 2023
Apartments.com
Logan is such an amazing leasing agent. Wow. I never thought I’d want to move somewhere so badly! I can’t wait to move to Texas and live in these gorgeous apartments.
Apr 27, 2023
Apartments.com
I had the pleasure of recently doing a walkthrough with Logan. I was very impressed with the high standards that Fountain Wood sets in all aspects, as well as the exemplary service I received during my tour. Logan was very friendly and answered any questions I had. Also love the location of these apartments. 5 stars!
Apr 27, 2023
Apartments.com
I recently came to Fountain Wood and toured with Logan. She made my touring experience so wonderful and put me at so much ease. The community is beautiful and well kept! I really enjoyed my experience.
Anonymous
Apr 26, 2023
Apartment Ratings
Love my apartment… anything I need there on top of it!
Apr 26, 2023
Apartments.com
I had a tour with Logan. She was very professional and extremely helpful explaining the entire leasing process. I look forward to leasing with them soon.
Elaine Hager
Apr 26, 2023
Logan gave me a wonderful tour of the property and I have to say I was impressed with how clean and professional it was there! She was super informative and super helpful, she made me and my family feel welcomed and right at home!
Jazmine_P615
Apr 26, 2023
Apartment Ratings
Friendly and fun to to be around great resident event was awesome
Apr 26, 2023
Apartments.com
I had the luxury of working with Logan and she made everything a breeze for me! She responds on time, and gives me every detail I could ever ask for! I am so happy I was able to get Logan!! She was always understanding, and being a first time renter she made this process extremely easy for me! I advise everyone who is looking to rent here to ask for Logan she is amazing!
Julie
Apr 26, 2023
Logan was amazing!! She’s sweet and kind and extremely patient LOVELY COMMUNITY. She was very caring upon what I was needing and let me ask as many questions as I needed. I really liked the community it’s very diverse and super welcoming
Anonymous
Apr 26, 2023
Apartment Ratings
We aren't currently residents yet, but Logan and the office staff have been nothing but fantastic. We were searching for a new apartment complex and Logan has worked with us every step of the way to make sure we were able to tour floor plans and find an available unit that fits with our needs and move in date. Logan has been in constant communication with me and she even got us a baby gift for our baby that is due in the Summer! She has provided us better service than our current complex who doesn't even remember us or what unit we're in! I will update review when we move in :)
Apr 26, 2023
Apartments.com
I was given a tour by Logan and she is seriously the BEST!! She is so professional and knowledgeable. She was able to answer any question I had. She made me feel very safe about wanting to live in this beautiful community!! Thank you so much Logan!
Gladys Delgado
Apr 26, 2023
My experience at FW was impeccable thanks to the young lady at the front, Logan. She is very welcoming and makes you feel right at home. She explained prices and rates to me in a way that was easy to understand and made me feel at ease. I wouldn't shop anywhere else!
Anonymous
Apr 26, 2023
Apartment Ratings
Been a while since i have come to this side of town and must say I’m impressed by the way the management has ran this property
Apr 26, 2023
Apartments.com
Fountain Wood caught my attention when I saw how conveniently located it was to my favorite dog park. I stopped by for some information and Logan was so helpful helping us find our new home!
ashly pinon
Apr 26, 2023
Logan is the best! She assisted me during my visit and was so helpful!
Susan Clemons
Apr 26, 2023
Logan was absolutely AMAZING! She is so nice and helpful!!
Michaela Dutton
Apr 26, 2023
I was given a tour of this beautiful property by Logan and she was great! Extremely helpful and able to answer all of my questions.
Sarah Hunn
Apr 26, 2023
Ive recently been apartment hunting and I’ve been working with Logan. She has made my whole experience a breeze! She answers all my questions and has made me feel extremely comfortable with wanting to live here. Thank you for everything you have done so far!
Sam Darling
Apr 26, 2023
I had logan touring me and she’s amazing!! She’s kind and sweet and extremely patient considering how I am. Ugh it’s a beautiful community!!
Brianna Ballesteros
Apr 26, 2023
I met with Logan for a tour, she was AMAZING! she is very knowledgeable and professional, she answered all of my questions while making me feel completely comfortable. The community is gorgeous and clean. I would definitely recommend working with her. Thank you Logan!
Fernanda Rangel
Apr 26, 2023
My experience at Fountain Wood was great! I was led through an apartment tour by a wonderful woman named Ciera, i believe she was the assistant manager. She was patient, thorough, and very helpful throughout the entire tour. She was able to answer every question i had and even mentioned some of the closest eating/shopping options!!
Troy Tatmon
Apr 26, 2023
I went on a tour this week and couldn’t have been more blown away! Logan helped me tour the neighborhood and was so friendly and helpful! Your neighborhood is quiet and beautiful and the apartment was very clean! Thank you for all your help!
Jade Petty
Apr 26, 2023
Logan is always so kind and helpful!
Sarina Hall
Apr 26, 2023
I stopped by about a week or so ago for a tour and was connected with Logan. She was great! I am apartment hunting for my first place and she made me feel very comfortable to ask any questions I had and she was very knowledgeable. This process can be very stressful and she did a great job showing me around and making me visualize living there!
Kylie Anderson
Apr 26, 2023
Very pleased with the hospitality that Logan has provided. She made the process smooth and easy for me and made me feel very welcomed. Area is awesome! Thank you Logan!
Moe
Apr 26, 2023
Ciara was very pleasant and acted like she really cares
Riichard Want
Apr 26, 2023
Looking for an apartment for my kids and I and Fountain Wood met all my expectations. I had a walkthrough with Logan, who was very kind and answered all of my questions, and was very pleased with my tour. Also a great location. 5 stars!
Danielle Blanchard
Apr 26, 2023
Recently relocated to the area, and met with Logan who showed us the property and some units. She was very professional and knowledgeable, answered all of my questions without hesitation. Very nice property and is at the top of my list of considerations!
Tony Mendez
Apr 26, 2023
Ciara was very helpful and kind!!!
Annette Coleman
Apr 26, 2023
Logan has been great. I was looking for a east facing unit for my plants and she quickly delivered. She has answered all questions and has never been rude. Highly recommended Logan as your leasing agent.
Moses H
Apr 26, 2023
I had the gracious honor of going on a tour with Ciara and she was so nice and professional. It seemed like they were having a hectic busy day but she was able to navigate through and still be professional with all questions answered that i had. Just off The tour alone I will definitely be telling people about this property. Hopefully I will be living in this location
Ky Cunningham
Apr 26, 2023
Thank you Aaron for being the best Manager! Every time I come inside the office it is always great energy. I highly recommend this place to everybody looking for a new place to call a home!
Kylan Yarbrough
Apr 25, 2023
I recently had the pleasure of visiting this wonderful apartment community. The staff and management team were incredibly professional and welcoming, and made me feel right at home from the moment I arrived. Looking forward to calling this community my new home.
Junior Madison
Apr 25, 2023
Incredible community! Aaron has been a rockstar.
Corey Robinson
Apr 25, 2023
Came in to fountain wood and was helped by Ciara. She was very friendly, knowledgeable and kind. Ciara went above and beyond to help me and answer all my questions while giving me a tour. Thank you so much for all your help, Ciara!
Anonymous
Apr 25, 2023
Apartment Ratings
This is a very nice apartment complex if you’re looking for responsive management, and affordable living without having to settle for the bare minimum. Ciara has swiftly helped me with whatever I’m needing but the other leasing staff in the office are a pleasure as well. I literally have no complaints about the complex. I recommend
Anonymous
Apr 25, 2023
Apartment Ratings
Beautiful place to live! The staff is excellent!
Jonathan Pickering
Apr 13, 2023
I lived here from October of 2018 until March of 2023. Let me just say it sometimes doesn't look great but it was the best apartment experience I've had. Maintenance is top rated and your issues will get fixed quick! Aaron- the manager is awesome, he is so helpful and usually not hard to get a hold of. I really regret moving from here!
Sandy Franks
Mar 28, 2023
Came in to fountain wood and was helped by Logan. She was very friendly, knowledgeable and kind. Logan went above and beyond to help me and answer all my questions while giving me a tour. Thank you so much for all your help, Logan!
Leah Martinez
Mar 24, 2023
Me and my boyfriend visited these apartments last year looking for a new place since we were expanding our little family! Logan was the one to help us out and she was amazing! After me and my boyfriend wanted to look for something closer Logan actually help us to connect with a sister apartment complex! She really made our apartment hunting easy!
Victoria Estrada
Mar 14, 2023
I just want to say these apartments are very beautiful, very calm area. I had a tour with this young lady. If I remember correctly, I think her name was Logan.. she was very helpful and answered every question she was very polite in every way. If you are looking for a new place to live at, I recommend you stop by here and ask for Logan.
Fernando Hernandez
Mar 6, 2023
Moved here a while ago and I am still blown away by how amazing the front office staff is. They are always so friendly and accommodating. Recommend this place to everyone I know.
Natalie Sanders
Mar 2, 2023
Adrayan made my tour worth it
Jason Alvarez
Feb 21, 2023
Adrayan Evans was one of the best agents to help us out. Highly recommend him to anyone leasing in this area, give this man a raise.
The Michael You’ll Remember
Feb 17, 2023
Adrayan was absolutely amazing, welcoming and answered all of our questions for us. He goes above and beyond for his community. We really appreciate him and the rest of the staff here.
Amanda Linn
Feb 17, 2023
I’m lowering my rating because maintenance enters apartment without permission. What is the point of the service hotline asking residents if maintenance has permission to enter household even if no one is home if they’re just going to disregard it?! They do NOT have permission to enter my apartment if I am NOT home. Very upset. 2/2/2023- I just want to give a huge shout out and thanks to the management office for their help today. This is my first time experiencing an ice storm and my car was completely frozen and car door was shut frozen. Aaron and Adrayan were quick to help when I went inside the office to ask for help. Wow, I feel very grateful to live here where residents feel cared for! Thank you Adrayan for your help. I just signed a lease here and I move into the apartment in a few weeks! I am moving from out of state but Logan and everyone in the office has been helpful. Communication is excellent and my questions are always answered in a timely manner. I toured with Logan and she was so kind. Very pe
Zia Felipe
Feb 15, 2023
Aaron has been one of the best managers, I would definitely recommend this place.
Justin Davis
Feb 7, 2023
2/2/2023- I just want to give a huge shout out and thanks to the management office for their help today. This is my first time experiencing an ice storm and my car was completely frozen and car door was shut frozen. Aaron and Adrayan were quick to help when I went inside the office to ask for help. Wow, I feel very grateful to live here where residents feel cared for! Thank you Adrayan for your help. I just signed a lease here and I move into the apartment in a few weeks! I am moving from out of state but Logan and everyone in the office has been helpful. Communication is excellent and my questions are always answered in a timely manner. I toured with Logan and she was so kind. Very personable staff, they are willing to hold my packages for me in the office since I am shipping my stuff from out of state and moving will be hectic since I work in aviation and have to move around my scheduled days off. I look forward to my new apartment and will keep this review up to date and will comment on other areas of the
Zia Felipe
Feb 2, 2023
I visited the property assisting a friend who was looking to move to the area. First let me say the office was clean and nicely decorated. I thought okay! Then I met Aaron who was a joy. He was hospitable and answered all my questions about the apartments, application and the surrounding area. I advised my friend to put this property in her top 3!!!
Vanessa Sutton
Jan 30, 2023
Aaron helped me every step of the way and he also helped me find movers!
Bobby
Jan 18, 2023
Property looks great team is doing an amazing job.
Nick Williamson
Jan 11, 2023
The second my partner and I came to tour the complex we knew this is where we would settle to call home. I am so glad we decided on Fountain Wood l, everyone has been helpful, kind and caring . I appreciate everything the team has done.
Anonymous
Jan 10, 2023
Apartment Ratings
Since the moment I walked in, Aaron was there every step of the way even through my personal situation. The level of attention and follow up has been extraordinary. I am proud to call this home and love the location, amenities, my apartment and the people I’ve met. I would definitely recommend you to come and be my neighbor enjoying all that Fountainwood has to offer.
Jahseem_A
Jan 10, 2023
Apartment Ratings
So far I really love this community. The grounds are kept nice and tidy and the service men are always so friendly. I look forward to my daily conversations with them while I am out on my walk. The office staff is truly amazing. Sheena is always waiting to greet anyone with a warm welcome, ready to help, and Aaron's energy is unmatchable. These two are the whole reason why I moved on site. Highly recommend this community to anyone looking in the HEB area. You won't be dissapointed!
blanchd88
Jan 5, 2023
Apartment Ratings
When I say I have never met a manager that always has a smile and available for all needs I mean that! Not only does he set the standard at this community but set the bar for all apartments going forward for me.
Anonymous
Dec 31, 2022
Apartment Ratings
Goood service
Emmalee Bryan
Nov 30, 2022
The apartments are very nice as is everything that surrounds them, everything is clean and tidy. But the best thing has been the attention of the office staff, especially Logan; always friendly and willing to collaborate and resolve any concerns. Something else that I found very good has been that the maintenance staff gives a quick response to any request.
Juan Lozano
Nov 29, 2022
Hace un mes aproximadamente nos mudamos aquí y ha sido muy gratificante, es bastante tranquilo, ordenado, y la atención de logan del leasing ha sido demasiado bueno, nos ha solucionado, colaborado en todo lo que hemos necesitado.
Mafe Zuñiga
Nov 26, 2022
Fountain wood is by far the best experience I have..from working with Sheena, Aaron and Logan they all helped me out and made my move in experience top tier…the apartment is beautiful could not of asked for a better experience!!! THANK YOU FOUNTAIN WOOD!
Andrew Abrego
Nov 20, 2022
The manager here is the hardest worker!!!
Alexandra Brown
Nov 18, 2022
Great place to live. The staff is so helpful and responsive.
Tony Sims
Nov 17, 2022
Can I say I’ve never met an apartment staff better than this one! I’m truly amazed at how the community manger Aaron helps, If I ever open a business he will have to teach a class on customer service.
Brittany Boyette
Nov 16, 2022
Since Cortland purchased this property, Aaron has been the best and most accommodating property manager for this place...He's is the reason I decided to renew my lease.
BJ Daily
Nov 16, 2022
The property manager really makes this place feel like home. He even went out his way to help me with my flat tire. If I could recommend any place to live it then this is the place. 😇 First apartment in Texas.
Jahseem Alexander
Nov 15, 2022
Moving into Fountain Wood Apts … I did not know what to expect. My apartment was not ready to be seen so of course there was a display to be viewed … which was nice but I wanted to see how mine would look. Turns out it looks just like how the display looked …Aaron and other team members do a great job with communicating and making your new apartment feel like home…
LAMEISE McGee
Nov 15, 2022
Since I first met Aaron he’s been nothing but amazing!! He’s went above and beyond to ensure my apartment was ready for me to move in. So far I have enjoyed my place of living and recommended anyone to talk to Aaron about apartment here. ❤️
Tenequia Hampton
Nov 15, 2022
I moved into Cortland Fountainwood a few months ago and I’m loving it. The apartment’s location is near a dog park and a few nature trails that are great for morning or evening walks. The staff is friendly and helpful, holding themselves to a high degree of professionalism. The Community Manager, Aaron, always has a smile on his face, and has been a huge help throughout my time at Fountainwood. Logan was incredibly helpful throughout the leasing process, helping me find a unit that has been a great fit for me so far! Big thanks to the Fountainwood team!
Christofel Enslin
Nov 15, 2022
Aaron is the absolute best!!!
Takirah Shead
Nov 15, 2022
This apartment is great, the office very clean and the person who help us Logan, she is helpful and nice and sweet. The unit is clear the style is good.
Lewis Cheng
Sep 18, 2022
Fountain wood is one of the nicest complexes in the area, very affordable living, great amenities, and a wonderful manager goes by Aaron. Would highly recommend:)
Adham Salem
Sep 15, 2022
Great apartments and quick maintenance.
Priyank Garg
Aug 29, 2022
I moved into Fountain Wood about two months ago, and the process was fairly quick. Sheena and Eric in the office, made it nothing short of amazing. They really took their time to answer and accommodate any concern/need that I had. I had to move from out of state with only a few days notice and they did everything they could possibly do to make that possible for me. After a few weeks of moving-in, I realized I would need a bigger apartment. One phone call with Eric and Sheena, and that problem was solved very quickly. They answered all my questions within minutes and made my transfer to a bigger apartment very easy. The apartments itself are older but have recently been remodeled to be more modernized, which I love. Also, any maintenance issue that i’ve had, was fixed quickly. Maintenance is nice and makes sure that you know they are present when they’re inside your apartment. It is overall a great complex and really quiet. I rarely see my neighbors when I do happen to go outside.
Ashlynn Lewis
Aug 12, 2022
Sheena was helpful and informative when I first moved in
Mikaela Portugal
Aug 11, 2022
Aaron is my favorite person since I've moved in
Omar Tarek
Aug 11, 2022
I currently live here and they have been nothing but helpful, courteous and kind. When I need maintenance they’re always assisting at a timely matter. I’ve had nothing but good experiences with Fountain Wood and I’m happy to have come here after apartment hopping for years.
Raymond Latu
Aug 10, 2022
Sheena at Fountain Wood is a very kind community manager. Moving from a different state can be hard but she made our process go smoothly. She answered our questions thoroughly & made the move in process quick and easy.
prisila P
Aug 10, 2022
We toured the property with Sheena and have loved working with her. She was super helpful, and patient, as we figured out which unit would fit our needs best. Definitely ask for her if you choose to tour!!
Sirine Saad
Aug 10, 2022
Visit in Fountain Wood today as I’m working with as a local vendor the staff was the most helpful that I’ve ever met in this industry
Cris Covarrubias
Aug 10, 2022
I’ve been searching for an apartment for over a month with no luck. I came into this complex somewhat low on hope. Sheena was very kind and welcoming. She took her time answering any questions that I had. I was able to look at the unit I would potentially move into and I was pleasantly surprised. Everything matched what I saw online. I’m happy to say I’ve found my new place to live. I can’t wait to move in.
Christina Lyons
Aug 9, 2022
Friendly Staff , Maintnance is great .We have been here 12 years. Sheena has made a big difference,we management like her.
Joseph Guevara
Aug 9, 2022
Logan is always wonderful and pleasant. Very helpful whenever I come into the office!
Debra Brown
Aug 9, 2022
We are so ecstatic to live here! Had such a great experience from the very start. We toured the complex with Sheena - she was kind, knowledgeable and answered every question we had.
Annie Samford
Aug 9, 2022
Just moved in and so far so good. Great location and well-maintained.
Kirsten Coleman
Aug 9, 2022
Awesome staff. Quick and knowledgeable maintenance staff. Beautiful and upgraded units. Super please with fountain wood. Great community. Hope to be here a long time.
Dora Coronado
Aug 9, 2022
Updating my last review since meeting the latest manager and Aaron is just as great as Carla was and so helpful! I love this location near the airport and dog park plus the staff is very friendly and knowledgeable!
Desiree Dollison
Aug 9, 2022
I just signed a lease here and I move into the apartment in a few weeks! I am moving from out of state but Logan and everyone in the office has been helpful. Communication is excellent and my questions are always answered in a timely manner. I toured with Logan and she was so kind. Very personable staff, they are willing to hold my packages for me in the office since I am shipping my stuff from out of state and moving will be hectic since I work in aviation and have to move around my scheduled days off. I look forward to my new apartment and will keep this review up to date and will comment on other areas of the apartment once I arrive. 7/23/22 UPDATE: when I first moved in, some things needed to be fixed. One of the draws were sticking out, window had a tiny hole, and the toilet seat needed to be replaced but maintenance was able to fix it in less than several days! Very pleased that they fixed it so quickly. Otherwise, the apartment was in great shape. Inside the cabinets and draws has some wear and tear bu
Zia Felipe
Jul 28, 2022
I just signed a lease here and I move into the apartment in a few weeks! I am moving from out of state but Logan and everyone in the office has been helpful. Communication is excellent and my questions are always answered in a timely manner. I toured with Logan and she was so kind. Very personable staff, they are willing to hold my packages for me in the office since I am shipping my stuff from out of state and moving will be hectic since I work in aviation and have to move around my scheduled days off. I look forward to my new apartment and will keep this review up to date and will comment on other areas of the apartment once I arrive. 7/23/22 UPDATE: when I first moved in, some things needed to be fixed. One of the draws were sticking out, window had a tiny hole, and the toilet seat needed to be replaced but maintenance was able to fix it in less than several days! Very pleased that they fixed it so quickly. Otherwise, the apartment was in great shape. Inside the cabinets and draws has some wear and tear bu
Zia Felipe
Jul 28, 2022
I just signed a lease here and I move into the apartment in a few weeks! I am moving from out of state but Logan and everyone in the office has been helpful. Communication is excellent and my questions are always answered in a timely manner. I toured with Logan and she was so kind. Very personable staff, they are willing to hold my packages for me in the office since I am shipping my stuff from out of state and moving will be hectic since I work in aviation and have to move around my scheduled days off. I look forward to my new apartment and will keep this review up to date and will comment on other areas of the apartment once I arrive. 7/23/22 UPDATE: when I first moved in, some things needed to be fixed. One of the draws were sticking out, window had a tiny hole, and the toilet seat needed to be replaced but maintenance was able to fix it in less than several days! Very pleased that they fixed it so quickly. Otherwise, the apartment was in great shape. Inside the cabinets and draws has some wear and tear bu
Zia Felipe
Jul 23, 2022
Great location maintenance crew is awesome but prices aren't worth the size
Chew 53
Jul 21, 2022
Great
moi christella
Jun 29, 2022
I just signed a lease here and I move into the apartment in a few weeks! I am moving from out of state but Logan and everyone in the office has been helpful. Communication is excellent and my questions are always answered in a timely manner. I toured with Logan and she was so kind. Very personable staff, they are willing to hold my packages for me in the office since I am shipping my stuff from out of state and moving will be hectic since I work in aviation and have to move around my scheduled days off. I look forward to my new apartment and will keep this review up to date and will comment on other areas of the apartment once I arrive.
Zia Felipe
Jun 28, 2022
Vary Nice place and there’s a lot of room and very new nice buildings 🙂
Salah Lulu
May 30, 2022
Great location, nice apartments. Conveniently located close to the DFW airport is a plus. Great community??
May 13, 2022
Apartments.com
Second year at Fountain Wood and still quite content! The new management team seem to be doing a great job and maintenance is always on point.
Mar 28, 2022
Apartments.com
Fountain wood is an amazing place to live we found our apartment online and looking at reviews of places then when we acquired for ours amazing Logan came to our rescue to help with any questions or concerns we had she helped us with all the way from a simple question to picking up our keys to our new apartment! Everthing is almost brand new if not newly renovated the pool is amazing the apartments are beautiful in overall aspect everthing was just amazing thank you Logan for making everthing so much easier for us!
Ahmet Atimtay
Mar 22, 2022
Nice area
Willy Feliz Peguero
Feb 10, 2022
Love this awesome community in such a great location to walking trails, resturants, and everyone is so respectful and where neighbors are friendly. The leasing office staff are superb. They will go the extra mile to assist you with your leasing requirements. They truly surpassed my expectations and I absolutely love my unit. They keep you updated with all the events and do well trying to ensure everyone is connected. Well done Cortland. .
Sallie Khan
Dec 27, 2021
Pretty decent apartments. Nice setting and love how the rooms are designed. Apartment is good and common areas are generally clean. My only 2 major complains are 1. It’s been 6 months since I’ve moved in and the gym is still not functional ( I’m surprised seeing reviews address about how good the gym is because it isn’t functional yet) 2. Maintenance requests get closed on the portal without being completed in my apartment. Have had to raise several maintenance requests more than twice and they have not been completed. The heater in my unit doesn’t seem to work ( 3 maintenance requests so far) properly and heats up the apartment to 82f even when the Heater is off, other times I can’t get it to switch on at all. The mail room is gated but the apartment in general isn’t a gated community. Plenty of parking in the complex. Good location and numerous parks around the complex. Overall safe community and have liked my experience so far. Front office staff are nice
Namratha Bhat
Nov 21, 2021
I’m in the process of relocating to the area and stopped in to tour the facility and loved it! Everyone in the office was so kind and helpful. I’ll definitely be back!
Oct 29, 2021
Survey
Miss the previous management staff! Love my apartment size its just right. Maintenance guys are always polite and take care of requests in a timely manner. Grounds are kept up nicely.
Dorian Rodriguez
Oct 27, 2021
Visited Fountain Wood and was sold by the great customer service Logan provided us. Will definitely recommend and refer friends or family!
April Rodriguez-Rohus
Oct 27, 2021
I visited fountain wood and the area is so nice!! Megan was really friendly and informative! She answered all my questions and was very professional!
Katie Lattimore
Oct 27, 2021
I do not have words, to say thanks only
Oct 27, 2021
Survey
I visited fountain wood and the area was really nice. Megan was so friendly and answered all my questions.
Oct 27, 2021
Survey
Megan was AMAZING! Could not have asked for a better experience. Very knowledgeable and answer any questions I had! Thank you Megan!
Oct 27, 2021
Survey
My messaging agent and managers have been a big help with my move from out of state! It can be very hard to blindly move but I’m now settled and very happy with this community!
Oct 27, 2021
Survey
When I first moved in all my phone calls and emails with questions were promptly replied to as well as a notification being sent if I had a package in the front office. Lately though it has changed. No more package notifications, not very prompt email reply and or you get different answers depending on who you speak with. This is a great complex, I so appreciate the guy that goes around making sure any trash is picked up. He is very thorough as well as polite. The grounds are beautifully kept. My apartment is perfect for my dog and I.
Oct 27, 2021
Survey
Miss the previous management staff! Love my apartment size its just right. Maintenance guys are always polite and take care of requests in a timely manner. Grounds are kept up nicely.
Oct 27, 2021
Survey
I visited fountain wood and the area was so nice! Megan was really friendly and informative! She answered all my questions
Oct 27, 2021
Survey
I have enjoyed living here. They always respond quickly anytime I have a problem and have great customer services. I also love how close I am to a great running trail and park.
Oct 27, 2021
Survey
Logan and Megan have made me and my partners moving experience so easy! We are first time apartment owners and I don’t think we could have a chosen a better place other than FountainWood to settle down! They walked us through everything when it came to paperwork, how to get things set up for our apartment and just have been the sweetest and supportive people ever!
Callysta Carpenter
Oct 26, 2021
I enjoyed my touring experience with Logan at Fountain Wood. She was very knowledgeable and helped me out with any questions I had!
Jay Rangel
Oct 26, 2021
I went in for a tour with Megan, and I can’t say enough good things about this place. The rooms are so beautifully designed, interior of the apartments are so soft yet modern, the gym has all of the equipment I enjoy using—I won’t even need my gym membership anymore! I love the unique pool, it’s a nice change from the standard rectangle pools I’m accustomed to at my previous apartment. Megan was so wonderful! She was so sweet, answered all of my questions, and provided me with all of the information needed to make my decision of renting from this location. Thank you, Megan!
alisha pate
Oct 26, 2021
Stopped in for a visit tour and Megan was amazing with answering all our questions!
Rachel Harris
Oct 26, 2021
Great staff; extremely welcoming and knowledgeable. Nice property.
Kim Satterfield
Oct 26, 2021
Great staff; extremely welcoming and knowledgeable. Nice property.
Oct 26, 2021
Survey
Stopped in for a visit tour and Megan was amazing with answering all our questions!
Oct 26, 2021
Survey
I went in for a tour with Megan, and I can’t say enough good things about this place. The rooms are so beautifully designed, interior of the apartments are so soft yet modern, the gym has all of the equipment I enjoy using—I won’t even need my gym membership anymore! I love the unique pool, it’s a nice change from the standard rectangle pools I’m accustomed to at my previous apartment. Megan was so wonderful! She was so sweet, answered all of my questions, and provided me with all of the information needed to make my decision of renting from this site. Thank you, Megan!
Oct 26, 2021
Survey
Logan and Megan have made me and my partners moving experience so easy! We are first time apartment owners and I don’t think we could have a chosen a better place other than FountainWood to settle down! They walked us through everything when it came to paperwork, how to get things set up for our apartment and just have been the sweetest and supportive people ever!
Oct 26, 2021
Survey
Logan and Megan have made me and my partners moving experience so easy! We are first time apartment owners and I don’t think we could have a chosen a better place other than FountainWood to settle down! They walked us through everything when it came to paperwork, how to get things set up for our apartment and just have been the sweetest and supportive people ever!
Oct 26, 2021
Survey
I went on a tour with Logan and she was amazing answered all of my questions! Love it!
Oct 26, 2021
Survey
I had a tour with Logan. She was very helpful and knowledgeable. The community was well kept and the apartment floor plan and pricing was very reasonable. All in all loved the staff and complex!
Oct 26, 2021
Survey
I enjoyed my touring experience with Logan at Fountain Wood. She was very knowledgeable and helped me out with any questions I had!
Oct 26, 2021
Survey
The office and maintenance staff at Fountain Wood are fantastic and very helpful.
Oct 26, 2021
Survey
Logan was very kind and professional. During our showing she was both courteous and understanding. She asked us questions that made us feel included. Never made any of us feel like we were left out. I hope this young lady makes it far. Thank you so much Logan you were GREAT!
Oct 26, 2021
Survey
Fountain wood has been awesome! They have a beautiful property and some great renovations. Every employee I have talked to has always been courteous and helpful. I can’t wait to move in next month! :)
Oct 26, 2021
Survey
Hi I recently came in for a tour and was greeted with Open Arms by Megan and with that alone I felt at home coming from out of state looking for an apartment home. Megan is a wonderful leasing agent she makes it very very easy stress free when apartment searching when dealing with someone Sweet like Megan, she made my day.
Oct 26, 2021
Survey
Megan Logan awesomeness!!! You made my day.
Oct 26, 2021
Survey
Encantada con estos apartamentos son bellísimos, pero quiero felicitar y recomendar a Megan ella es súper amable siempre tiene una gran sonrisa para atenderte y ayudarte en el proceso una de más mejores con las que he tropezado en oficinas de apartamentos así que si deseas vivir bien y tener un gran equipo de oficina de tus apartamentos cómo Megan deben venir a estos apartamentos !
Joanji Pasquariello
Sep 14, 2021
The team here has gone above and beyond to make this a wonderful place to live.
Anonymous
May 10, 2021
Apartments.com
This was a wise choice in my search for a new apartment home. I am very satisfied here.
Anonymous
May 2, 2021
Apartments.com
Great place to live. Location has easy access to highways, food, shopping and the airport. Staff is great, they truly care about their residents.
Current Resident
Apr 23, 2021
Apartments.com
I really quite enjoy living here. This is my first apartment experience and my expectations have been far exceeded! Communication with the teams is top notch and swift responses from the maintenance team have ensured a wonderful living experience for me. This complex is also right next to the airport, a highway, and some locally owned restaurants and shoppes, which for me is a great selling point. I highly recommend living here! Im certainly glad I chose to.
Current Resident
Apr 21, 2021
Apartments.com
Great apartment complex. Lived here for 15 years. Safe, very well maintained and super quick maintenance. Would highly recommend it.
Anonymous
Mar 29, 2021
Apartments.com
the quality of work and response to my request is fast and professional and this what distinguish cortland compound ,administration and maintenance team.
Anonymous
Mar 19, 2021
Apartments.com
First Filipe came and worked very hard to see why my AC was not cooling. FILIPE determined I needed a new AC. Edward came on his Day off to fix my AC. And very courteous I'm so happy !! They worked so hard on it so I didnt have to fb o the weekend without AC!they are the best!!
Krista Foley
Mar 12, 2021
Edward came on his Day off to fix my AC. And very courteous I'm so happy !!
Krista Foley
Mar 12, 2021
Noise, loud music and conversations from cars that some neighbors turn up their speakers, have increased especially on the weekends, early weekday mornings and sometimes weekdays nights. Neighbors still must be considerate of others. Also be mindful of their speed.
Current Resident
Feb 15, 2021
Apartments.com
The management team is helpful and every time they are trying to give quick response.
Current Resident
Feb 2, 2021
Apartments.com
Weve lived here for 5 years and its been wonderful!!! The property is beautiful, we love our apartment. Our neighbors are great, too. The staff is always friendly, kind and welcoming. Maintenance is quick to resolve any issues we have had (we havent had many). Come visit the property and youll fall in love!!!
Current Resident
Dec 31, 2020
Apartments.com
Fountainwood is a wonderful place to call home!!!! From Administration to maintenance, Carla, Elena, Gabrielle, Felipe, Jose, and John are the absolute best of the best!!!!
Anonymous
Dec 29, 2020
Apartments.com
If you are looking for a beautiful safe place to live w amazing neighbors and staff please pay a visit to Fountainwood! I promise you wont be disappointed! And feel free to thank Lily when you find out Im right!
Resident
Dec 24, 2020
Apartments.com
1 week on and loving it! I will update this review as time goes on. Moved from out of state, and although I wasn't able to view in person, the staff were very helpful and accomodating with any questions or concerns that I had. This is my first time living in an apartment so I really had no clue what I was doing, but Gabriella and Elena sorted everything out. The complex is in a very nice area, close to stores and right next to the DFW Airport. Although this complex was built in the late 80's, the flats themselves look and feel modern, especially with their ongoing renovations. The community isn't gated and because of the dog park next door, parking can be a bit of a nightmare sometimes, but I have yet to have an issue parking near my building. They also offer assigned covered parking. The complex promotes a smoke-free policy, and the only people I've noticed smoking /so far/ are people visiting the dog park and coming to their cars in the apt's lot. Definitely a plus. So far so good. The move in process went
Charlie Kilo
Nov 24, 2020
1 week on and loving it! I will update this review as time goes on. Moved from out of state, and although I wasn't able to view in person, the staff were very helpful and accomodating with any questions or concerns that I had. This is my first time living in an apartment so I really had no clue what I was doing, but Gabriella and Elena sorted everything out. The complex is in a very nice area, close to stores and right next to the DFW Airport. Although this complex was built in the late 80's, the flats themselves look and feel modern, especially with their ongoing renovations. The community isn't gated and because of the dog park next door, parking can be a bit of a nightmare sometimes, but I have yet to have an issue parking near my building. They also offer assigned covered parking. The complex promotes a smoke-free policy, and the only people I've noticed smoking /so far/ are people visiting the dog park and coming to their cars in the apt's lot. Definitely a plus. So far so good. The move in process went
A Google User
Nov 24, 2020
Gabriella and her team are amazing!! 10/10 recommend!!
Mattie Wood
Nov 19, 2020
Gabriella provided me with excellent customer service when I came in to get more information from n the apartments here. I appreciate your professionalism and answering all my questions. I can't wait to move in!
Crystal Wilson
Nov 19, 2020
Amazing service!
Dorisbeth Toro
Nov 19, 2020
Very professional and knowledgeable team . A great property overall.
Nictoria A
Nov 19, 2020
Gabriella and her team are amazing!
Cheyenne Brown
Nov 19, 2020
Great place! Love the brick fireplaces. And Gabriella is so sweet.
Lisa Starks
Nov 19, 2020
Fantastic property! The staff is simply amazing! They are very responsive and knowledgeable and you can tell they take pride in the community as it shows. Kudos.
C Rathka
Nov 19, 2020
I love the office staff here and maintenance has been so quick!
Caroline Thompson
Nov 19, 2020
Great place! Love the brick fireplaces. And Gabriella is so sweet.
Lisa S
Nov 19, 2020
Fountain staff is fantastic. They are a group of people I don't mind paying rent to. I feel appreciated Corporate still have to prove to me that they really care about the working class that live on this property.
Resident
Oct 31, 2020
Apartments.com
I really like it here this would be my second year here, and it’s great the community is great. There parks and many trails to visit in this crazy times with covid. The staff is very sweet and caring we had one disagreement but nothing really important. The maintenance people are so helpful and very cool. Me and my husband really like it here and I recommend this apartment.
Carolina Ingram
Oct 18, 2020
Hi i just moved 2 weeks ago in fountain wood at bear creek and E mid cities in euless, actually elena took care of every thing and made it fast, easy all the process took a very short time she was professional, the neighborhood is quite no issues, i like it. thank you Elena also i would like to thank all administration members for any thing they presented to me. nazar
Nazar Juma
Sep 22, 2020
Best place to live so far. I have been in the Dallas area for the last couple of years, I left and came back to live to this complex (Fountain Wood) based on my experience with a nearby complex. Love the maintenance crew and also the staff, amenities are always clean and up to date, never had an issue. Elena is amazing when it comes to any type of questions and awesome remembering who we are! Totally recommended!
Rafael Velasquez Palacios
Sep 10, 2020
A very amazing place to live with professional ❤️ staff who always takes care of there tenants. Carla, Gabby and Elena are always so helpful and provides excellent customer service. Its the best place to be.
Kebba Jeng
Sep 10, 2020
The office staff at fountain wood apartment were very welcoming and professional. Elena was super nice and helpful during my move in process, I want to thank the staff so much for the excellent service and lovely experience.
Darry Buth
Sep 10, 2020
Fountain Wood is a great location near walking trails, city parks, main highways like 360 and 121, and close to major restaurant and retail pockets. The grounds are kept up weekly and are always clean and beautiful! The management staff consisting of Gabby, Carla, and Elena is very helpful and knowledgeable and I have never had a work order go unanswered - even after hours. Jose is just the BEST and takes care of me every time I need help. I've enjoyed living at Fountain Wood for the last two year!
Stephanie Hall
Sep 10, 2020
Love this apartments for many reasons! Great location, staff and maintenance crew! Always quick to help! Shout out to Elena for always being so cheerful and fun and of course super helpful!!
Kristina Loerger
Sep 10, 2020
This is great place to live. Neighbors are friendly and its a dog lovers paradise. The location is close to just about every restaurant you could want and easily accessible to major freeways. I am happy to call this place my home.
Verified R.
Jul 15, 2020
Apartments.com
We have lived in these apartments going on three years and we love them most importantly the pool area.
Toni BestBarstarr Wells
Jul 7, 2020
Couldn’t be happier with our move-in process, and the whole place feels like home! Nothing but positive experiences!
Angela Martin
Jul 7, 2020
I haven’t lived here long but so far my experience has been amazing and the community is very quiet. All the girls at the leasing office are also very helpful!
Justice Rojo
Jul 7, 2020