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At Cortland, our Operations team makes sure all of our communities are running as efficiently as possible so we can bring the highest rate of return to our investors. Once we acquire a new community, we assess its condition, recommend improvements and manage the takeover process. We’re always looking for ways to add value to our communities, improve the living experience and attract new residents.

On the Support side, we provide services that help the entire company function properly. Key areas like IT, revenue management and business intelligence all fall under our branch. We’re constantly working to streamline processes, increase revenue, decrease operating costs – and help Cortland run like a well-oiled machine.



Trey Lopez

Director of Operations - GA & OH

Tim Mays

Area Operations Manager - GA

Tiffany Barnett

Area Operations Manager

Scott Purcell

Operations Support Manager - GA/OH

Rita Garcia

Operations Support Manager

Pedro Feliciano

Operations Support Specialist - NC/VA

Niki Kingry

Director of Operations - OH

Nate Perez-Llamas

Operations Technician & Deal Mobile Driver

Mick Betteridge

Director of UK Operations

Michael Bendit

Operations Support Specialist - FL

Marla Runnels

Account Settlement Manager

Lyn Whittinghill

Associate of Pursuit & Transitions

Levi Cortez

Operations Support Manager - FL

Leasa York

Area Operations Manager - TX

LaToya Kimpson

Account Settlement Specialist

Kristin Snyder

Operations Support Manager - NC

Kimberly Maddox

Area Operations Manager - NC

Kayla Lozano

Operations Support Specialist - CO

Katie O’Donnell

Operations Project Manager

Kate Grasso

Vice President of Operations - New Development

Joyce Kitzmiller

Director of Operations - GA

Jonathan Glass

Director of Operations

Jonathan Denton

Director of Operations - FL

Jeff Gardiner

Director of Operations - CO

Jamie Woody

Area Operations Manager - TX

Jamie Crews

Account Settlement Specialist

Ian Gray

Operations Data Analyst

Greg Grantham

Area Sales Manager

Garren Alexander Jr.

Account Settlement Specialist

Frances Nichols

Account Settlement Manager

Colleen Spanier

Business Manager

Chris DeVane

Area Operations Manager - GA & CO

Brigette Gillespie

Executive Assistant

Brian Baker

Director of Operations - GA/CO/VA

Brandy Watkins

Senior Area Operations Manager - FL

Brandi Donaldson

Director of Operations - GA

Ana Penaherrera

Operations Specialist

Adam Hudson

Area Operations Manager - TX

Pursuit and Transitions

Shawn Mathis

Associate of Capital Evaluation

Heather Drake

Lead Associate of Pursuit & Transitions

Carlos Smith

Director of Pursuit & Transitions

Candice Johnson

Associate of Pursuit & Transitions

Bill Cook

Associate of Capital Evaluation

Angel Chavez

Associate of Pursuit & Transitions

Resident Services

Betty Keith

Customer Relations Specialist


Susan Crawford

Office Coordinator - Dallas

Milica Radmanovic

Office Coordinator

Dana Vieau

Office Coordinator - Charlotte

Ann-Mary Johnson

Cortland Concierge